Complex Order Handler

• Providing direct support to customers in handling Complex component, Project, Field Service and Service Operations Orders throughout the order to cash process (from customer order to Invoicing)
• Keeping the customers updated on deliveries
• Providing exceptional customer support during the process: order status, delivery date
• Purchase, control and preparation of supplier's shipping documents
• Export & Import coordination: documentation, logistics, custom clearance
• Handling of suppliers database
• Backlog and WIP maintenance

• 3+ years of experience working with ERP systems, especially within order handling
• Solid technical knowledge, perhaps from customer support, service operations, purchasing, engineering, project coordination, or similar roles
• Fluent in English, both spoken and written
• Comfortable working with the Microsoft Office suite and quickly adapt to new digital tools
• Used to collaborating with colleagues across departments and locations
• Familiar with supply chain processes and understand the importance of accuracy and timeliness in order management

Proficiency in a Scandinavian language

• A challenging job in a global organization with many contacts and the possibility of further development of both professional and personal skills, where you have the opportunity to influence your job and future career
• An informal working environment where you, together with your dedicated colleagues, help create positive and motivating atmosphere