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As a Complex Oncology Nurse Navigator, you will be on the frontlines serving our members diagnosed with cancer. You will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our higher-acuity members as they move through the oncology care continuum.
Job Responsibility:
Conduct clinical assessments
Monitor for changes in health
Coordinate care, including transitions
Educate members and caregivers about their diagnosis and treatment over the phone
Support higher-acuity members through the oncology care continuum
Communicate member and provider feedback to clinical leadership
Assist with administrative projects as needed
Conduct telephonic assessments, including pain assessments and medication reconciliation
Ensure members have access to medications and appointments
Perform virtual home safety evaluations
Assess the need for DME/supplies
Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc.
Be available for urgent clinical escalations and clinical consult support
Build strong, trusting relationships with payers and providers
Partner with non-clinical Care Team members to support social determinants of health needs