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Complex Needs Keyworker

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360 Resourcing Solutions

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Location:
United Kingdom , Gloucester

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Category:
-

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Contract Type:
Employment contract

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Salary:

25000.00 - 27000.00 GBP / Year

Job Description:

Are you passionate about supporting women facing multiple disadvantages? The Nelson Trust is seeking a dedicated Complex Needs Keyworker to join our Women’s Community Services team in Gloucester. You’ll provide practical and emotional support to women experiencing challenges such as homelessness, substance use, mental and physical illness, poverty, and violence or abuse. Your work will help raise self-esteem, build recovery capital, and empower women to make positive changes.

Job Responsibility:

  • Deliver one-to-one and group interventions tailored to individual needs
  • Collaborate with voluntary, statutory, and criminal justice agencies
  • Conduct comprehensive assessments, including health, psychological, and social needs
  • Develop and review gender-responsive support plans
  • Case manage and keywork assigned women
  • Advocate for women in multi-agency meetings and court settings
  • Provide outreach services and work from satellite bases as needed
  • Uphold safeguarding principles and confidentiality protocols
  • Contribute to the development and delivery of services at the Women’s Centre

Requirements:

  • Experience working with women with complex needs
  • Ability to develop and deliver group programmes focused on emotional health, wellbeing, and relationships
  • Awareness of trauma-informed and gender-specific approaches
  • Strong safeguarding knowledge (children and adults) and experience working with mothers/families
  • Non‑judgemental, respectful, and empathetic approach
  • Strong organisational skills, able to prioritise and work on own initiative
  • Confident IT and administrative skills
  • Strong teamworking and interpersonal skills
  • Full driving licence with access to a vehicle and willingness to travel

Nice to have:

Knowledge of the benefits system, including housing support payments

What we offer:

Auto Enrolment Pension (6% employer contribution)

Additional Information:

Job Posted:
March 05, 2026

Work Type:
On-site work
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