Complex Manager Job at Parkdean Resorts (Newquay)

Complex Manager

Lead the heartbeat of the park. At Parkdean Resorts, we’re searching for a proac...

Location

United Kingdom , Whitley Bay

Salary:

46114.00 GBP / Year

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Proven experience leading large teams in a high-volume food & beverage environment
Strong commercial acumen, with confidence in managing budgets, margins, and KPIs
Experience recruiting, training, and developing people while fostering a positive and inclusive culture
The ability to lead effectively in a fast-paced, high-pressure setting
Excellent organisational, communication, and leadership skills
Flexibility to work varied shifts, including evenings, weekends, and bank holidays
A Personal Licence, SIA licence, and Food Hygiene Level 3 - or the willingness to obtain them with our full training and support

Job Responsibility

Leading, managing, and developing all food, beverage, and retail teams, creating a high-performance, guest-focused culture
Achieving budgets and margins across all outlets through strong stock control, payroll management, cash handling, and cost controls
Completing stock takes, line checks, audits, and reporting on results — taking corrective action when needed
Driving exceptional guest experiences by embedding service quality, consistency, and operational excellence
Recruiting, inspiring, training, and retaining high-performing teams
Identifying opportunities to grow revenue and increase profitability across all F&B streams
Holding regular 1:1s and structured team meetings to support team performance and development
Acting as Duty Manager in the absence of the General Manager and contributing to the wider park leadership team
Ensuring full compliance with Health & Safety, food safety, licensing, and safeguarding policies

What we offer

The chance to develop your skills and boost your career across our 65 parks
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Discounts on brands like Hello Fresh and local gyms

Fulltime

Complex Manager

Lead the heartbeat of the park. At Parkdean Resorts, we’re searching for a proac...

Location

United Kingdom , Lower Hyde

Salary:

51605.00 GBP / Year

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Proven experience leading large teams in a high-volume food & beverage environment
Strong commercial acumen, with confidence in managing budgets, margins, and KPIs
Experience recruiting, training, and developing people while fostering a positive and inclusive culture
The ability to lead effectively in a fast-paced, high-pressure setting
Excellent organisational, communication, and leadership skills
Flexibility to work varied shifts, including evenings, weekends, and bank holidays
A Personal Licence, SIA licence, and Food Hygiene Level 3 - or the willingness to obtain them with our full training and support

Job Responsibility

Leading, managing, and developing all food, beverage, and retail teams, creating a high-performance, guest-focused culture
Achieving budgets and margins across all outlets through strong stock control, payroll management, cash handling, and cost controls
Completing stock takes, line checks, audits, and reporting on results — taking corrective action when needed
Driving exceptional guest experiences by embedding service quality, consistency, and operational excellence
Recruiting, inspiring, training, and retaining high-performing teams
Identifying opportunities to grow revenue and increase profitability across all F&B streams
Holding regular 1:1s and structured team meetings to support team performance and development
Acting as Duty Manager in the absence of the General Manager and contributing to the wider park leadership team
Ensuring full compliance with Health & Safety, food safety, licensing, and safeguarding policies

What we offer

The chance to develop your skills and boost your career across our 65 parks
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
50% discount for you and a 25% discount for friends and family when booking your holiday with us
Team member discount of 30% on everything from food to drinks and leisure activities
Discounts on brands like Hello Fresh and local gyms

Fulltime

Complex Manager

Lead the heartbeat of the park. At Parkdean Resorts, we’re searching for a proac...

Location

United Kingdom , Manor Park

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Proven experience leading large teams in a high‑volume food & beverage environment
Strong commercial acumen, with confidence in managing budgets, margins, and KPIs
Experience recruiting, training, and developing people while fostering a positive and inclusive culture
The ability to lead effectively in a fast‑paced, high‑pressure setting
Excellent organisational, communication, and leadership skills
Flexibility to work varied shifts, including evenings, weekends, and bank holidays
A Personal Licence, SIA licence, and Food Hygiene Level 3 - or the willingness to obtain them with our full training and support

Job Responsibility

Leading, managing, and developing all food, beverage, and retail teams, creating a high‑performance, guest‑focused culture
Achieving budgets and margins across all outlets through strong stock control, payroll management, cash handling, and cost controls
Completing stock takes, line checks, audits, and reporting on results — taking corrective action when needed
Driving exceptional guest experiences by embedding service quality, consistency, and operational excellence
Recruiting, inspiring, training, and retaining high‑performing teams
Identifying opportunities to grow revenue and increase profitability across all F&B streams
Holding regular 1:1s and structured team meetings to support team performance and development
Acting as Duty Manager in the absence of the General Manager and contributing to the wider park leadership team
Ensuring full compliance with Health & Safety, food safety, licensing, and safeguarding policies

What we offer

Accommodation available
The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you

Fulltime

Deputy Manager - Complex Residential Service

Compass Associates is proud to partner with a well-established national charity ...

Location

United Kingdom , Bradford

Salary:

36000.00 - 38000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience in a management or supervisory role within a care setting
Background in autism, learning disabilities, or complex needs services
Comfortable and confident managing an experienced staff team
Strong understanding of care plan compliance, quality monitoring, and regulatory frameworks
Comfortable working within a service where physical intervention (low-level, PBS-informed) is present
Level 5 in Health and Social Care or working toward it (funding available)

Job Responsibility

Day-to-day oversight of a staff team of 35 within a 4-bed residential complex care service
Managing staff performance, attendance, and absence
conducting supervisions and addressing conduct where required
Maintaining a firm but flexible management style with an experienced team that requires consistent leadership
Monitoring care plans and ensuring staff adherence across all residents
Ensuring notes, records, and reporting obligations meet the required standard
Supporting internal and external audit processes
contributing to the push toward an Outstanding CQC rating
Contributing to the development of outcomes-focused care for residents
Telephone on-call cover approximately 1 week in 8, complex care services only, with senior operational support above

What we offer

33 days annual leave with the option to buy or sell 1 week
BHSS bronze health cover including dental and opticians, with the option to top up
£50 gift card on birthday and at Christmas
Gem Award recognition scheme
Cycle to work scheme
Strong training offer: Level 5 funded, Positive Behaviour Support qualifications up to master's level, autism qualifications, NEBOSH, food hygiene, and other role-relevant courses supported
Employee assistance programme covering mental health, debt, and wider wellbeing support

Fulltime

Deputy Manager - Complex Residential Service

Compass Associates is proud to partner with a well-established national charity ...

Location

United Kingdom , County Durham

Salary:

36000.00 - 38000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience in a management or supervisory role within a care setting
Background in autism, learning disabilities, or complex needs services
Comfortable and confident managing an experienced staff team
Strong understanding of care plan compliance, quality monitoring, and regulatory frameworks
Comfortable working within a service where physical intervention (low-level, PBS-informed) is present
Level 5 in Health and Social Care or working toward it (funding available)

Job Responsibility

Day-to-day oversight of a staff team of 35 within a 4-bed residential complex care service
Managing staff performance, attendance, and absence
conducting supervisions and addressing conduct where required
Maintaining a firm but flexible management style with an experienced team that requires consistent leadership
Monitoring care plans and ensuring staff adherence across all residents
Ensuring notes, records, and reporting obligations meet the required standard
Supporting internal and external audit processes
contributing to the push toward an Outstanding CQC rating
Contributing to the development of outcomes-focused care for residents
Telephone on-call cover approximately 1 week in 8, complex care services only, with senior operational support above

What we offer

33 days annual leave with the option to buy or sell 1 week
BHSS bronze health cover including dental and opticians, with the option to top up
£50 gift card on birthday and at Christmas
Gem Award recognition scheme
Cycle to work scheme
Strong training offer: Level 5 funded, Positive Behaviour Support qualifications up to master's level, autism qualifications, NEBOSH, food hygiene, and other role-relevant courses supported
Employee assistance programme covering mental health, debt, and wider wellbeing support

Fulltime

Service Manager - Complex Care (Supported Living)

We are seeking an experienced Service Manager – Complex Care to lead our Rotherh...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
Strong knowledge of CQC regulations, safeguarding, and complex care best practice
Experience supporting individuals with complex behavioural, health, or physical support needs
Excellent leadership, organisational, and communication skills
Level 3 Diploma/NVQ in Leadership for Health & Social Care
Flexible approach to working hours, including participation in on-call duties
Full UK driving licence and access to a vehicle

Job Responsibility

Lead the operational delivery of complex care supported living services
Maintain safe staffing levels and ensure staff are trained in specialist care practices
Build strong relationships with service users, families, healthcare professionals, and local authorities
Oversee assessments, referrals, and care planning
Maintain strong visibility within the service and participate in the on-call rota
Ensure full compliance with CQC regulations and relevant legislation
Maintain accurate care documentation, audits, and service reporting
Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk
Promote a culture of continuous improvement
Provide leadership, supervision, and ongoing support to team leaders and support workers

What we offer

Training & Development: Access to the Optimo Learning Academy and support with further qualifications
Career Progression: Opportunities within the growing Optimo Care Group
Supportive Culture: A collaborative, values driven team environment
Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme

Fulltime

Service Manager – Complex Care

Service Manager – Complex Care (Supported Living). We are seeking an experienced...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
Strong knowledge of CQC regulations, safeguarding, and complex care best practice
Experience supporting individuals with complex behavioural, health, or physical support needs
Excellent leadership, organisational, and communication skills
Level 3 Diploma/NVQ in Leadership for Health & Social Care
Flexible approach to working hours, including participation in on-call duties
Full UK driving licence and access to a vehicle

Job Responsibility

Lead the operational delivery of complex care supported living services, ensuring safe, person-centred care tailored to individual needs
Support individuals with complex behavioural, physical, or health needs, promoting independence and quality of life
Maintain safe staffing levels and ensure staff are trained in specialist care practices, including behaviour support and complex care needs
Build strong relationships with service users, families, healthcare professionals, and local authorities
Oversee assessments, referrals, and care planning, ensuring support packages meet complex needs effectively
Maintain strong visibility within the service and participate in the on-call rota
Ensure full compliance with CQC regulations and relevant legislation
Maintain accurate care documentation, audits, and service reporting
Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk where required
Promote a culture of continuous improvement and best practice in complex care delivery

What we offer

Training & Development: Access to the Optimo Learning Academy and support with further qualifications
Career Progression: Opportunities within the growing Optimo Care Group
Supportive Culture: A collaborative, values driven team environment
Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme

Fulltime

Human Resources Complex Manager

The Complex Human Resources Manager is responsible for the HR function at both t...

Location

United States , Cromwell

Salary:

Not provided

Perdue Farms

Expiration Date

Until further notice

Requirements

Bachelors degree in Business Administration, Human Resources or related discipline or equivalent work experience
Minimum of 5 years experience
Previous knowledge and proven success supervising functions such as AAP, OSHA, EEOC, DHS, DOL
Proven success in supervision of HR associates
Previous experience with HRIS
Proven track record in developing methods to reduce turnover
Expertise in developing and maintain recognition programs
Possesses the skills and abilities to train, coach and mentor supervision
Proven ability to supervise the Safety function and control worker compensation costs, TRIR, LTR
Ability to think ahead and plan over a 1 to 3 year time span

Job Responsibility

Develops, implements, and audits an effective recruiting / selection plan to attract exempt and non-exempt talent
Develops, implements, and audits processes (with metrics) to reduce turnover
Ensures compliance in AAP, EEOC, DOL, DHS, OSHA, and all other federal, state, and local laws, rules and regulations
Responsible for strategic Human Resources planning and goal setting
Develops and updates an annual HR business plan
Ensures HR staff is fully trained in job responsibilities and develop an audit process to insure consistency in product quality
Develops and implements new ideas and concepts to move HR and the business forward

Fulltime

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Complex Manager

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