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Complex Legal Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Leeds

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To manage a caseload of both litigated and non-litigated personal injury claims, with a primary focus on Road Traffic Accident (RTA) matters. This includes handling complex cases that have exited the portal, typically fast track or lower-value multi-track claims.

Job Responsibility:

  • Maintain regular and proactive communication with both lay and insurance clients
  • Build rapport through calls and meetings
  • Verify the authenticity and validity of claims
  • Develop strong client relationships
  • Keep insurers fully informed of claim progress
  • Ensure all heads of claim are discussed with clients
  • Collect all relevant documentation from clients
  • Obtain medical reports and progress claims efficiently
  • Discuss liability and quantum offers with relevant parties
  • Advise clients on contributory negligence issues
  • Prioritise and manage daily incoming correspondence
  • Drive portal claims into Fast Track and/or Multi-Track
  • Deliver excellent client service and secure positive outcomes
  • Support junior or less experienced team members
  • Collaborate with the Team Leader and/or Head of Department
  • Increase the number of Multi-Track cases within the caseload

Requirements:

  • Solicitor or CILEX qualified
  • Experience in the personal injury field technical Fast Track claims
  • Portal experience is essential
  • Experience of dealing with complex claims or claims which are technical in nature
  • Proven track record of running a successful fast and/or multi track caseload within a personal injury environment
  • Excellent client care and analytical skills
  • Good working knowledge of the CPR and/or and other relevant case law and/or legislation
  • Ability to liaise and build up a rapport with all external agencies
  • Ability to create and foster a “can do” culture
  • Good IT skills with a sound working knowledge of Solcase or a similar case management system and essential MS Office knowledge
  • Excellent time management and organisational skills
What we offer:
  • 25 days’ holiday plus bank holidays
  • Hybrid working model
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising
  • Medicash cash plan
  • My Medicash App
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Travel Loan
  • Active network of Wellbeing Champions
  • Training and development opportunities
  • Funded social events
  • Dress for your day policy

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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