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Complex Director of Sales and Marketing

United States, Vancouver 190000.00 - 200000.00 USD / Year · Job Posted May 09, 2026
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Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its rich history and dedication to providing exemplary guest experiences. Founded in 1919, Hilton today operates a diverse portfolio of hotels, resorts, and extended-stay suites that cater to business and leisure travelers across the world. The company's commitment to innovation, quality, and hospitality has made it a beacon of success and growth in the lodging sector. Hilton's vision, which is 'to fill the earth with the light and warmth of hospitality,' underscores its mission to offer exceptional accommodations, world-class amenities, and outstanding service. This legacy is driven by...

Job Responsibility

  • Design develop and deploy business strategies for the Americas
  • Lead the hotel sales and marketing process
  • Develop and communicate commercial strategies and standards
  • Drive revenue performance analysis and forecasting
  • Oversee group and transient revenue streams including banquets and catering
  • Manage pricing strategies and market share objectives
  • Support and guide B2B digital marketing social media and online content teams
  • Lead sales and marketing optimization processes and convert outcomes into business strategies
  • Recruit retain and develop sales and marketing teams
  • Conduct performance reviews and facilitate career development
  • Present commercial strategies to stakeholders and ownership groups
  • Build relationships with community and travel partners
  • Support sales travel and high-impact site visits
  • Ensure compliance with Hilton brand standards and corporate identity
  • Facilitate culture aligned with Hilton's DEI and ESG goals

Requirements

  • Experience in hotel management or related industry
  • Ability to travel as required
  • Strong oral and written communication skills
  • Proficiency in Microsoft Office
  • Ability to perform critical business analysis
  • Leadership skills in managing sales and marketing teams
  • Understanding of commercial operations in hospitality
  • Proven hotel sales catering or marketing experience
  • Demonstrated leadership management experience
  • Strong professional presentation and communication skills
  • Proficient with standard Microsoft Office applications
  • Skilled in critical analysis
  • Bachelor's degree preferred but not required
  • Experience in business strategy and planning
  • Multilingual abilities are advantageous
  • Experience working across multiple hotel brands

Nice to have

  • Multilingual abilities are advantageous
  • Experience working across multiple hotel brands
  • Bachelor's degree preferred but not required

What we offer

  • Medical insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Travel discount
  • 401(k) Plan
  • Career Development
  • Employee Stock Purchase Program
  • Mental Health Resources
  • Adoption assistance

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