Complex Claims Director Jobs

Complex Claims Director

Berkshire Hathaway Specialty Insurance

Location:
United States, New York, NY ▼
Atlanta, GA
Chicago, IL

Category:
Insurance

Contract Type:
Not provided

Salary:

140000.00 - 160000.00 USD / Year

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Job Description:

BHSI has an exciting opportunity for a Complex Claims Director in our New York City, Atlanta, or Chicago offices. The Complex Claims Director will independently handle a diverse pending of high-severity claims underwritten out of the Financial Institutions and Commercial (i.e., Public Company) teams, focusing mainly on Financial Institutions, Errors & Omissions, Directors & Officers, and Fiduciary. This role will have a high level of interaction with internal customers (senior management, underwriters, and actuaries) as well as external customers (brokers, insureds, and defense counsel).

Job Responsibility:

Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company
Attend mediations of complex claims on behalf of the company and effectively negotiate settlements
Provide outstanding customer service to, and seamlessly work with, the insured, broker, and underwriters in the handling and adjudication of claims
Analyze and draft coverage letters as appropriate and communicate coverage positions effectively both verbally and in writing
Draft reports, set reserves within the authority, or make claim recommendations concerning reserve changes
Travel to conferences, mediations, and client meetings as necessary

Requirements:

JD required
Typically 5-7+ years of relevant claims or legal experience
Excellent interpersonal communications and negotiation skills
Ability to thrive in a highly collaborative team environment

What we offer:

Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave
Annual bonus eligibility

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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