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Complex Claims Director

United States, New York, NY 140000.00 - 160000.00 USD / Year · Job Posted December 06, 2025
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Job Description

BHSI has an exciting opportunity for a Complex Claims Director in our New York City, Atlanta, or Chicago offices. The Complex Claims Director will independently handle a diverse pending of high-severity claims underwritten out of the Financial Institutions and Commercial (i.e., Public Company) teams, focusing mainly on Financial Institutions, Errors & Omissions, Directors & Officers, and Fiduciary. This role will have a high level of interaction with internal customers (senior management, underwriters, and actuaries) as well as external customers (brokers, insureds, and defense counsel).

Job Responsibility

  • Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company
  • Attend mediations of complex claims on behalf of the company and effectively negotiate settlements
  • Provide outstanding customer service to, and seamlessly work with, the insured, broker, and underwriters in the handling and adjudication of claims
  • Analyze and draft coverage letters as appropriate and communicate coverage positions effectively both verbally and in writing
  • Draft reports, set reserves within the authority, or make claim recommendations concerning reserve changes
  • Travel to conferences, mediations, and client meetings as necessary

Requirements

  • JD required
  • Typically 5-7+ years of relevant claims or legal experience
  • Excellent interpersonal communications and negotiation skills
  • Ability to thrive in a highly collaborative team environment

What we offer

  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death & Dismemberment Insurance (for you and your family)
  • Flexible Spending Accounts
  • Health Reimbursement Account
  • Employee Assistance Program
  • Retirement Savings 401(k) Plan with Company Match
  • Generous holiday and Paid Time Off
  • Tuition Reimbursement
  • Paid Parental Leave
  • Annual bonus eligibility

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