Complex Case Manager

• Support the student intake and triage system, by providing input into the decision-making involving students case coordination
• Provide trauma-informed risk assessment in the areas of gender-based violence (GBV), mental health and suicide. Further, provide students access to specialised supports information, and resources that are necessary to ensure improved outcomes and safe making plans for students
• Provide professional advice to staff on matters related to student safety and wellbeing, including appropriate support following disclosures of experiences of GBV
• Maintain client records and data
• Interpret and apply University policies and procedures to support student engagement and success

• Demonstrated experience in coordinating person-centered, trauma-informed supports and responses, providing specialist advice in areas including gender-based violence and mental health, and working knowledge of relevant legislation
• Demonstrated cultural sensitivity in meeting the needs of diverse clients
• A demonstrated level of understanding of equal opportunity principles, policies and a commitment to the application in a university context
• A demonstrated commitment to gender equality and willingness to support the University of Tasmania Gender Based Violence Action Plan
• Proven ability to exercise sound judgement to apply effective case coordination planning, implementation and review
• Well-developed written and interpersonal communication skills with demonstrated ability to interact and work collaboratively within a multidisciplinary team
• High-level organisational skills, including proven ability working to deadlines to achieve operational outcomes
• A degree in a relevant field (Community Services, Social Work, Psychology, Counselling or Health Services) and extensive relevant work
• Registration or accreditation with a relevant professional body will be highly regarded
• A current Working with Vulnerable Persons Registration for employment

Registration or accreditation with a relevant professional body will be highly regarded

17% superannuation