Complex Care Service Manager Job at 360 Resourcing Solutions (Great Holland)

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Clacton

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Previous experience of PBS and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working
Full-time, permanent contracts with flexibility to support a healthy work-life balance
Comprehensive Training: Access to the Optimo Learning Academy, with ongoing training and development to help you grow within your role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: Be part of a friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Programme (EAP): Access to Health Assured, providing professional support whenever you need it, because your wellbeing matters
Reward Gateway: A reward and recognition platform offering discounts on everyday spending, colleague recognition, and celebration of key milestones
£500 Refer-a-Friend Scheme: Receive £250 on your start date and £250 upon successful completion of your probation period
Funded DBS Check: If you require a new DBS check, the cost will be covered by the company
Paid Pre-Employment Training: All pre-employment training is paid, with payment issued after you successfully commence your role

Fulltime

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working
Comprehensive Training
Career Progression
Supportive Team Environment
Employee Assistance Programme (EAP)
Reward Gateway
£500 Refer-a-Friend Scheme
Funded DBS Check
Paid Pre-Employment Training

Fulltime

Complex Care Service Manager

We are currently seeking a compassionate, proactive, and experienced Service Man...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience: Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Leadership: Strong leadership and management skills with the ability to motivate and inspire a team
Person-Centred Approach: A passion for supporting individuals to live fulfilling, independent lives
Knowledge of Safeguarding and DOLS: In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Risk Assessment and Care Planning: Ability to conduct risk assessments and update care plans effectively
Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Compliance Knowledge: Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Organisational Skills: Strong organisational skills and the ability to manage multiple tasks efficiently
Problem Solving: Ability to work proactively and creatively to resolve challenges
Previous Experience of PBS: We are seeking candidates with experience in Positive Behaviour Support (PBS) and NAPPI (Non-Abusive Psychological and Physical Intervention) training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Complex Care Service Manager

We are currently seeking a compassionate, proactive, and experienced Service Man...

Location

United Kingdom , Great Holland

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Service Manager - Complex Care (Supported Living)

We are seeking an experienced Service Manager – Complex Care to lead our Rotherh...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
Strong knowledge of CQC regulations, safeguarding, and complex care best practice
Experience supporting individuals with complex behavioural, health, or physical support needs
Excellent leadership, organisational, and communication skills
Level 3 Diploma/NVQ in Leadership for Health & Social Care
Flexible approach to working hours, including participation in on-call duties
Full UK driving licence and access to a vehicle

Job Responsibility

Lead the operational delivery of complex care supported living services
Maintain safe staffing levels and ensure staff are trained in specialist care practices
Build strong relationships with service users, families, healthcare professionals, and local authorities
Oversee assessments, referrals, and care planning
Maintain strong visibility within the service and participate in the on-call rota
Ensure full compliance with CQC regulations and relevant legislation
Maintain accurate care documentation, audits, and service reporting
Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk
Promote a culture of continuous improvement
Provide leadership, supervision, and ongoing support to team leaders and support workers

What we offer

Training & Development: Access to the Optimo Learning Academy and support with further qualifications
Career Progression: Opportunities within the growing Optimo Care Group
Supportive Culture: A collaborative, values driven team environment
Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme

Fulltime

Service Manager – Complex Care

Service Manager – Complex Care (Supported Living). We are seeking an experienced...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
Strong knowledge of CQC regulations, safeguarding, and complex care best practice
Experience supporting individuals with complex behavioural, health, or physical support needs
Excellent leadership, organisational, and communication skills
Level 3 Diploma/NVQ in Leadership for Health & Social Care
Flexible approach to working hours, including participation in on-call duties
Full UK driving licence and access to a vehicle

Job Responsibility

Lead the operational delivery of complex care supported living services, ensuring safe, person-centred care tailored to individual needs
Support individuals with complex behavioural, physical, or health needs, promoting independence and quality of life
Maintain safe staffing levels and ensure staff are trained in specialist care practices, including behaviour support and complex care needs
Build strong relationships with service users, families, healthcare professionals, and local authorities
Oversee assessments, referrals, and care planning, ensuring support packages meet complex needs effectively
Maintain strong visibility within the service and participate in the on-call rota
Ensure full compliance with CQC regulations and relevant legislation
Maintain accurate care documentation, audits, and service reporting
Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk where required
Promote a culture of continuous improvement and best practice in complex care delivery

What we offer

Training & Development: Access to the Optimo Learning Academy and support with further qualifications
Career Progression: Opportunities within the growing Optimo Care Group
Supportive Culture: A collaborative, values driven team environment
Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme

Fulltime

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Complex Care Service Manager

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