Complex Care Coordinator Job at More Than Loft Ladders Worcester and Dudley (London)

Senior Care Coordinator

The Senior Care Coordinator supports the Registered Manager in ensuring the smoo...

Location

United Kingdom , Catford

Salary:

Not provided

Enter Employment

Expiration Date

Until further notice

Requirements

Strong experience as a Care Coordinator in domiciliary or complex care
Ambition and capability to progress towards a deputy/management role
Strong rota management and organisational skills
Good knowledge of complex care tasks (oversight only)
Excellent communication with clients, families, carers and professionals
Confident problem-solver with ability to make decisions under pressure
Proficient in ECM systems, digital care platforms and Microsoft Office
Understanding of CQC regulations and safeguarding
Ability to work hands-on and lead by example

Job Responsibility

Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication)
Take ownership of more complex packages to support safer delivery
Handle escalations and more complex client concerns before they reach the Registered Manager
Provide guidance to other coordinators and carers when required
Step in for the Registered Manager during short-term absences for operational continuity
Support with decision-making and prioritising urgent issues
Assist with allocation of work across the coordination function when the service is under pressure
Represent the Registered Manager in meetings when delegated
Conduct initial assessments, risk assessments and care plan updates
Ensure person-centred, clinically appropriate plans are maintained

Fulltime

Care Coordinator Specialist

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a C...

Location

United States , Lewistown

Salary:

20.00 - 25.00 USD / Hour

CareGivers America

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
3+ years of Customer Service experience required
3+ years of Home Care experience preferred
Scheduling experience strongly preferred
HHAeXchange experience strongly preferred

Job Responsibility

Oversee and manage the care coordination process for a caseload of patients, ensuring continuity and quality of care
Monitor patient progress, evaluate outcomes, and modify care plans as necessary to achieve optimal health outcomes
Manage the intake process, including reviewing referrals, verifying insurance coverage, and obtaining necessary authorizations for services
Ensure timely and accurate completion of required documentation, including patient assessments, consent forms, and care plans
Collaborate with referral sources, healthcare providers, and internal teams to ensure smooth transitions and facilitate the start of care
Serve as a primary point of contact for patients, families, and healthcare professionals, providing ongoing communication and support throughout the care coordination process
Facilitate effective communication and information sharing among the care team, ensuring all members are informed of pertinent patient information and updates
Act as a resource and mentor to Care Coordinator Associates, providing guidance and support in complex care coordination cases
Advocate for patients and their families to ensure their needs, preferences, and rights are respected and met throughout the care process
Monitor and evaluate the quality-of-care coordination services provided, ensuring adherence to regulatory standards and best practices

What we offer

Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance

Fulltime

Clinical Care Coordinator

Clinical Care Coordinators are responsible for ensuring facilities are scheduled...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

Associate or bachelor’s degree preferred – equivalent work experience accepted
Problem solving—the individual identifies and resolves problems in a timely manner
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness
monitors own work to ensure quality and applies feedback to improve performance
Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
Computer skills – considerable knowledge of computer systems/programs including Excel
Ability to quickly learn, adapt, and navigate new or complex software systems
Ability to work in and utilize multiple systems concurrently

Job Responsibility

Track provider availability and create and communicate monthly schedules for providers
Prepare patient lists for scheduled visits using available reports, create notifications and send to Customer Support Specialist 2 weeks prior to scheduled visit date
Maximize use of clinical days and schedule work efficiently
Manage requests from Customer Support Specialist to ensure residents are seen at upcoming visits in a timely manner and according to clinical need
Remain accessible to Providers throughout day to provide support while providers are in clinic
Use metrics provided to increase efficiency in clinical day and service delivery
Perform other duties as necessary.

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Fulltime

Complex Adult Health/Critical Care Clinical Faculty

Teaching is onsite (in clinical setting) with one of our clinical partners. Sche...

Location

United States , St. Louis

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

A master's or doctoral degree in Nursing from a regionally accredited college or university
An unencumbered professional nursing license in the state of Missouri
Illinois RN License will be required to teach all courses
At least two years professional experience within last five years in the area of instruction as a registered nurse

Job Responsibility

Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and profession
Assumes responsibility for all autonomous aspects of individual teaching assignments
Plans clinical experiences for and provides direct supervision and evaluation of nursing students delivering nursing care to an individual or group of individuals
Evaluates and provides documented feedback to student on level of performance based on course objectives
Is available for remediation of students as required or needed
Orients and maintains current knowledge related to agency/clinical policies, procedures, and expectations with the assistance of the agency/clinical personnel
Develops and posts written clinical assignments consistent with student's knowledge base, skill competency and individual learning needs
Grades homework, quizzes, tests, lab assignments, clinical paperwork and other written work in a timely manner
May teach didactic course content under supervision of course coordinator
Keeps course coordinator informed of all student and agency issues and concerns

Parttime

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders

Job Responsibility

Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
Uses claims processing and care management software to look up member information, document contacts, and track member progress
Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Complex Inpatient Medical Social Worker

Provides care management/social work services to Complex patients, families, and...

Location

United States

Salary:

33.05 - 49.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master’s Degree in Social Work
LSW license issued by the State in which the team member practices (WI & IL Divisions)
Accredited Case Manger SW (ACM-SW) certification issued by the American Case Management Association (ACM) needs to be obtained within 2 years, or Certified Case Manager (CCM) issued by the Commission for Case Manager Certification (CCMC) needs to be obtained within 2 years, or Certified Social Worker in Health Care (C-SWHC) issued by National Association of Social Workers to be obtained within 2 years
3 years of hospital care management experience
Ability to prioritize and organize work
Effective communication skills
Utilization of critical thinking and timely decision making
Ability to navigate the electronic health record
Basic utilization of MS Office products
Knowledge of Medicare A and B guidelines

Job Responsibility

Provides care management/social work services to Complex patients, families, and individuals including perming thorough patient psychosocial assessments, screening, determination of needs evaluation, appropriate interventions and follow up, and discharge planning
Implements targeted interventions and patient-family centered care plans to achieve optimal health outcomes
Collaborates and negotiates effectively with socially complex patients, family and the clinical team while striving to achieve patient and organizational goals regarding care needs, choices, and satisfaction during discharge planning and care transitions
Provide continuity of care and discharge planning services for socially complex patients compliant with regulatory standards
Provides advanced care management guidance and mentorship to frontline care management team members fostering a culture of excellence and continuous improvement
Initiates internal and external referrals to ensure timely progression of care and transitions for socially complex patients
Documents discharge planning interventions and utilization review activity according to department and organization standards in a timely manner
Advocates for patients and their families to ensure their voices are heard and their needs are met within the healthcare system while optimizing the utilization of hospital resources ensuring cost-effective care delivery and adherence to regulatory guidelines
Communicates effectively with the healthcare team regarding socially complex patients
Serves as a leader of the multidisciplinary rounds and work closely with clinical team members, hospital departments and ancillary services to identify and resolve barriers to discharge, expedite care delivery to avoid delays in timely service provision, and implement and report on care coordination and discharge planning

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

RN Care Manager

Inpatient Care Managers are Registered Nurses who independently assure patients ...

Location

United States , Salem

Salary:

52.52 - 80.11 USD / Year

Kaiser Permanente

Expiration Date

Until further notice

Requirements

Minimum of two years combine RN experience in the following areas: Med/Surg (hospital acute care)
ICU (hospital acute care)
Emergency Department
Home Health
Skilled Nursing Facilities
Hospice
Long Term Acute Care
Inpatient Rehab
Utilization Management
Successful completion of an RN program by date of hire

Job Responsibility

Independently assure patients are admitted to the correct level of care for accurate billing and reimbursement
Provide quality, cost effective clinical coordination/care management in acute care and emergency care settings
Manage patients with routine and complex transition planning needs by: independently assessing needs, developing and implementing plans of care for transitions across care settings
Serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources
Support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care
Assume primary accountability for anticipating, assessing, developing, implementing, documenting, advising, and communicating a safe transition plan of care for patients with complex care needs
Coordinates post-discharge patient care needs to assure the timely and effective discharge of routine and complex patients from the hospital setting
Independently and proactively completes and documents patient assessments which are thorough, timely, age appropriate, and reflect psychosocial support systems, care needs, health plan benefits, level of care determinations for hospitalized patients
Coordinates and communicates with patients, families, and the health care team to develop mutually agreeable plans of care that optimize the use of resources to support the particular needs of individual patients
Facilitates resolution of issues which present barriers to safe transfers through the use of patient/team care conferences to assure the efficient transition to a lower level of care and to assure the patient/family receives the right care at the right time so that quality and utilization of resources are simultaneously enhanced

What we offer

Medical, Vision & Dental
Retirement Plans
Tuition Reimbursement
Supportive Teams & Resources
Career Growth & Development

Parttime

Registered Nurse Navigator Population Health

The RN Navigator in Population Health is responsible for coordinating and managi...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Nursing preferred
3 years of clinical experience required
2 years of case management experience required
Experience working in a primary care value-based care organization is required
Knowledge of population health management principles is required
RN license in the state of employment or compact is required
One of the following certifications is required within 2 years of hire: Certified Case Manager (CCM) by CCMC or Nursing Case Management Certification (CMGT-BC) by ANCC
Must have strong clinical assessment skills
Must have excellent communication and interpersonal skills
Must be able to work independently and as part of a team

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Care Coordination of Complex/Chronic conditions: Manages and coordinates care for patients with chronic conditions, complex medical needs, and assists with Discharge Planning: Helps plan and coordinate the discharge process for members leaving hospitals or long-term care facilities, ensuring a smooth transition to home or another care setting
Care Coordination - Transitions of Care: Outreach to patients that qualify for Transitions of Care (IP Discharge) and ensure they understand their medications, educate patients on managing their conditions and knowing when to seek help, stressing the importance of scheduling and attending follow up appointments, and teaching them to recognize the signs that their condition might be worsening
Patient Assessment: Conduct comprehensive assessments to identify patient needs, barriers to care, and social determinants of health
Care Planning: Develop and implement individualized care plans based on patient assessments, clinical guidelines, and patient preferences. Focuses on reducing preventable admissions, readmissions, and preventable ED visits by supporting discharge planning to the next level of care and educating patients about the appropriate setting for care
Advocacy: Serve as an advocate for patients or clients, helping them to navigate the healthcare system, understand their treatment options, and access the services they require
Collaboration: Work closely with healthcare providers, social workers, and community resources to ensure a holistic approach to patient care
Monitoring and Evaluation: Track and communicate to PCPs and specialty care providers any significant changes to members' concerns, along with any updates on members’ status
Documentation: Maintain accurate and timely documentation of patient interactions, care plans, and outcomes in the electronic health record (EHR) system
Quality Improvement: Participate in quality improvement initiatives to enhance patient care and population health outcomes

Fulltime

Complex Care Coordinator

More Than Loft Ladders Worcester and Dudley

Location:
United Kingdom , London

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

Expiration:
April 15, 2026

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Complex Care Coordinator

More Than Loft Ladders Worcester and Dudley

Location:United Kingdom , London

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 20, 2026

Expiration:April 15, 2026

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Location:
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Job Posted:
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Expiration:
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