Complex Arrears Executive Job at Capital on Tap (Manchester)

Complex Arrears Executive

This is a new role, you will act as a complex case team member supporting both C...

Location

United Kingdom , Cardiff

Salary:

37000.00 - 40000.00 GBP / Year

Capital on Tap

Expiration Date

Until further notice

Requirements

5+ years of consecutive collections experience within the Financial Services Sector
Practical knowledge of FCA and industry best practice standards
Experience with complex arrears, insolvency, legal and senior customer escalations (business or consumer)
Loves collections, being on the phones talking with customers to find a fair outcome
High level of risk awareness
Skilled at handling challenging and complex conversations
Comfortable in a multi channel communication environment
Results driven, able to self motivate and deliver
Able to communicate to a diverse range of stakeholders
Able to support projects as needed (user acceptance testing, representing Collections etc.)

Job Responsibility

In-depth case reviews and actions drawing upon your experience
Outbound and inbound customer engagement
Complex cases requiring in-depth management or decision-making
Flexible resource to support changing business and customer needs
Acting as a role model for the wider team, showcasing high-performance standards
Managing a portfolio of complex arrears cases
Case ownership with autonomy
Working on both UK and US cases
Drawing on experience with insolvency, legal, and senior Vulnerable Customer escalations

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year

Fulltime

Collections Specialist

Collections Specialist role in Commercial Real Estate, managing billing and coll...

Location

United States , West Hollywood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience managing billing and collections processes within commercial real estate
Ability to review and interpret leases for tenant payment compliance
Capable of understanding complex monthly rent statements and miscellaneous charge billings
Strong communication skills (verbal and written) for interacting professionally with tenants via phone and email
Comfortable working with digital platforms and productivity tools, such as Microsoft Word, Excel, email, and digital file organization
Responsible for maintaining clear, comprehensive records of all collection actions
Highly detail-oriented and methodical
Proactive in identifying and investigating variances or inconsistencies in tenant billings
Collaborates frequently with Property Accountants and support staff

Job Responsibility

Addressing outstanding balances with tenants
Updating senior management on the progress of collections and tenant account status
Keeping tenant ledgers current
Preparing precise account notes in arrears reports prior to weekly review meetings
Executing adjustments and resolving account issues as required
Ensuring the accuracy and consistency of financial data and tenant account records

What we offer

Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Executive

We’re working with a well-established, award-winning financial services business...

Location

United Kingdom , Manchester

Salary:

30000.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

Experience in financial services or another regulated customer service role
Strong complaint handling, collections or complex case management experience
Excellent written and verbal communication skills
A calm, empathetic approach to sensitive or challenging conversations
High attention to detail and a process-driven mindset
A genuine commitment to delivering exceptional customer service

Job Responsibility

Responding to customer queries accurately and within agreed service levels
Supporting customers with account management, payments and general enquiries
Handling complaints and managing them through to resolution
Managing early-stage arrears and supporting vulnerable customers appropriately
Liaising with internal teams including Credit, Operations and Collections
Ensuring consistently positive and compliant customer outcomes

What we offer

Competitive salary and benefits package
Generous annual leave allowance
Pension contribution
Private medical cover
Free gym membership
Discretionary bonus and share schemes
Modern, city-centre office environment

Fulltime

New

Technician, General Facilities Maintenance

Performs routine preventive maintenance to ensure safety proper functionality an...

Location

United States of America , Queensbury

Salary:

19.00 - 35.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Vocational or Technical certification and 3 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade or 5 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade
Valid Driver's License
Eligible for a Commercial Driver's License (CDL)

Job Responsibility

Performs routine preventive maintenance to ensure safety proper functionality and aesthetics of facilities equipment or fixtures
Performs major and minor repairs on facilities equipment or fixtures
Manages work orders maintenance schedules and contractors
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans
Provides and supports the implementation of business solutions
Models compliance with company policies and procedures

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

New

Member Specialist

Position Summary... What you'll do... Ensures area of responsibility is maintain...

Location

United States , Myrtle Beach

Salary:

18.00 - 26.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Retail experience including operating front end equipment (for example, cash register)
Working with mobile retail applications

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U education benefit program

Parttime

New

Business Development Assistant

We are currently recruiting for an enthusiastic Business Development Assistant t...

Location

United Kingdom , Burntisland

Salary:

25000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Flexibility in work hours
Open to travel
Full UK driving license
Relevant experience in a similar role

Job Responsibility

Identifying and Tracking new opportunities
Developing and maintaining a detailed understanding of market development and opportunities
Pursuing opportunities and developing good relationships with potential clients
Creating new business opportunities that align with Briggs’ planned growth and company strategy
Assisting in building a strong company brand and contributing to the successful overall performance of the company
Maintaining Briggs’ registrations on Contractor selection databases
Promoting the company through attendance at conferences and exhibitions as required
Assisting with the creation of marketing material, PR text and other written material
Assisting with tendering activity as required
Managing the preparation and submission of Pre-Qualification documentation, ensuring high standards are always maintained

What we offer

Pension
Life assurance
Cycle to Work scheme
Opportunities for on-the-job training
Career progression

Fulltime

New

Primary Supply Teacher (Year 4)

We are currently searching for experienced and enthusiastic Primary Supply Teach...

Location

United Kingdom , Tadworth

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Hold a valid PGCE or QTS qualification
Ideally possess a DBS check on the update service, or be willing to apply for one
Some locations may require you to have access to transportation due to their rural settings

Job Responsibility

Delivering engaging lessons
Effectively managing classroom behaviour
Catering to the individual needs of each student

What we offer

Competitive daily rates
Weekly payment
User-friendly time-sheet app for convenient record-keeping
£300 referral bonus for recommending a friend or colleague
Guidance and support from a dedicated consultant
Flexibility to choose the days you wish to work

Parttime

New

Program Manager - Securities Services and Financing Solutions - Operations Transformation

Exciting opportunity for an experienced Program Manager to play a key role at th...

Location

Singapore , Singapore

Salary:

Not provided

Eames Consulting

Expiration Date

Until further notice

Requirements

Securities services experience is a must

Complex Arrears Executive

Capital on Tap

Location:
United Kingdom , Manchester

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Complex Arrears Executive

Complex Arrears Executive

Collections Specialist

Customer Service Executive

Technician, General Facilities Maintenance

Member Specialist

Business Development Assistant

Primary Supply Teacher (Year 4)

Program Manager - Securities Services and Financing Solutions - Operations Transformation

Complex Arrears Executive

Capital on Tap

Location:United Kingdom , Manchester

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Complex Arrears Executive

Complex Arrears Executive

Collections Specialist

Customer Service Executive

Technician, General Facilities Maintenance

Member Specialist

Business Development Assistant

Primary Supply Teacher (Year 4)

Program Manager - Securities Services and Financing Solutions - Operations Transformation

Location:
United Kingdom , Manchester

Category:
Finance

Contract Type:
Not provided

Job Posted:
January 15, 2026