Complex Arrears Executive Job at Capital on Tap (Manchester)

Complex Arrears Executive

This is a new role, you will act as a complex case team member supporting both C...

Location

United Kingdom , Cardiff

Salary:

37000.00 - 40000.00 GBP / Year

Capital on Tap

Expiration Date

Until further notice

Requirements

5+ years of consecutive collections experience within the Financial Services Sector
Practical knowledge of FCA and industry best practice standards
Experience with complex arrears, insolvency, legal and senior customer escalations (business or consumer)
Loves collections, being on the phones talking with customers to find a fair outcome
High level of risk awareness
Skilled at handling challenging and complex conversations
Comfortable in a multi channel communication environment
Results driven, able to self motivate and deliver
Able to communicate to a diverse range of stakeholders
Able to support projects as needed (user acceptance testing, representing Collections etc.)

Job Responsibility

In-depth case reviews and actions drawing upon your experience
Outbound and inbound customer engagement
Complex cases requiring in-depth management or decision-making
Flexible resource to support changing business and customer needs
Acting as a role model for the wider team, showcasing high-performance standards
Managing a portfolio of complex arrears cases
Case ownership with autonomy
Working on both UK and US cases
Drawing on experience with insolvency, legal, and senior Vulnerable Customer escalations

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year

Fulltime

Structurer

The Structurer is a strategic professional who stays abreast of developments wit...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Prove structuring experience from a financial institution
Demonstrated quantitative and analytical skills
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work with multiple functional groups in a cohesive manner.

Job Responsibility

Portfolio performance management, monitoring, hedging, risk analysis. Booking and asset reconciliation, reporting, pipeline and completions analysis, performance and arrears management reporting
Managing originators, servicers and client relationships
Ongoing and ad-hoc discussions with the clients, rating agencies, investors
Asset backed senior financing facilities, structuring and execution, structuring of securitization transactions and principal investment deals with a focus on optimising capital structures of live deals and devising hedging using derivatives
Negotiations with the rating agencies and quantitative structuring for the optimisation of complex abs ABS deals and principal transactions
Transaction execution from deal screening, to due diligence, pricing models, financial analysis
Credit committee approvals (including credit memos and stress analysis for risk) and closing including closing cash flows and legal / operational work
Developing pricing and cash flow models for structured finance transactions across Europe, building of pricing engines, hedging strategy and execution valuation, execution of structured finance transactions
Liaising with third party and key transaction parties including lawyers, working on legal documentation and operational structuring
Performing on-site vendor due diligence and asset level reviews as well as 'reverse' due diligence with ability to analyse and review underwriting, servicing, collections and recoveries processes (including complaint handling etc), applying industry best practices across underwriting, servicing and collections.

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Customer Service Executive

We’re working with a well-established, award-winning financial services business...

Location

United Kingdom , Manchester

Salary:

30000.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

Experience in financial services or another regulated customer service role
Strong complaint handling, collections or complex case management experience
Excellent written and verbal communication skills
A calm, empathetic approach to sensitive or challenging conversations
High attention to detail and a process-driven mindset
A genuine commitment to delivering exceptional customer service

Job Responsibility

Responding to customer queries accurately and within agreed service levels
Supporting customers with account management, payments and general enquiries
Handling complaints and managing them through to resolution
Managing early-stage arrears and supporting vulnerable customers appropriately
Liaising with internal teams including Credit, Operations and Collections
Ensuring consistently positive and compliant customer outcomes

What we offer

Competitive salary and benefits package
Generous annual leave allowance
Pension contribution
Private medical cover
Free gym membership
Discretionary bonus and share schemes
Modern, city-centre office environment

Fulltime

Resident Assistant

If you’re looking for a job that goes beyond the basics to deliver purpose and j...

Location

United States of America , Hillsboro

Salary:

18.00 - 20.00 USD / Hour

Leisure Care

Expiration Date

Until further notice

Requirements

Demonstrated experience in a caregiving role
Current CNA a plus!

Job Responsibility

Assists resident with activities of daily living (ADL's) and all personal care skills (bathing, dressing, grooming, toileting)
Makes appropriate observations about the resident’s condition in every interaction
Records and follows-up with changes in resident’s condition in a timely manner
Assists residents with laundry and housekeeping services as needed

What we offer

Medical, Dental and Vision
Early Wage Access (access to earned wages when needed!)
401k
10 days vacation & 1 hour Sick Leave earned for every 30 hours worked
Bereavement & Jury Duty Leave
6 Holidays
2 Float Holidays
Flexible Spending Accounts (Health and Dependent Care)
Meal Discounts
Tuition Assistance

Fulltime

Traffic Management CAD Technician

FM Conway is currently recruiting a Traffic Management CAD Technician to join ou...

Location

United Kingdom , Ipswich

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

July 04, 2026

Requirements

Strong knowledge of Traffic Management operations
experience using CAD, BricsCAD and Cone 11 software
ability to read and translate blueprints and technical drawings
ability to work well under pressure, prioritise tasks effectively and have excellent attention to detail
M7 Lantra qualification is highly desirable, but not essential

Job Responsibility

Working within a team of Traffic Management development designers and Project Engineers to ensure that drawings are to a high and legal standard
Producing clear drawings, signage placement layouts and diversion route strategies
Developing safe and efficient traffic management plans for work sites and road network
Carrying out on site assessments as required
Designing sites in accordance with Chapter 8 TSM
Engaging with Project Teams & Engineers to respond effectively to working methods that require traffic Management designs that conform to a legal standard

What we offer

Career and professional development
23 days holiday plus bank holidays
Life assurance
Opportunities for internal and external training
Access to a wide range of shopping discounts through Rewarding Great People platform
Health and well-being benefits including 24-hour advice lines
Support from in-house mental health first aiders

Fulltime

Registered Nurse, CVOR

Baptist Downtown is hiring a Registered Nurse for our Cardiovascular Operating R...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

1-2 years Operating Room Nursing Experience Required
Basic Life Support (BLS) Required
Advanced Cardiac Life Support (ACLS) Required
Licensed Registered Nurse Required
Associate of Science, Nursing
Registered Nurse (RN) - State Nursing Boards
Driver's License - DMV
Basic Life Support (BLS) - AHA
Advanced Cardiac Life Support (ACLS) - AHA

Job Responsibility

Providing for patient needs as recognized through use of the nursing process
Supervision of care provided by supportive personnel and coordination of care provided by ancillary services
Including patients and significant others (SO)/families in developing an individualized plan of care
Education of patients/SO/families to their disease process and plan of care
Coordinating and preparing assigned operating room/case
Assessment of patient care needs and the anticipation of needs of the case
Circulating, scrubbing, assisting on Cardiothoracic and vascular procedures

Fulltime

Pediatric Occupational Therapist

Wolfson Children's Hospital Rehab Services is hiring a Pediatric Occupational Th...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Bachelor's degree (or higher) in Occupational Therapy Required
Licensed Occupational Therapist from FL Department of Health Required
Basic Life Support (BLS) certification from the American Heart Association Required
Pediatric Occupational Therapy in the outpatient setting is strongly preferred

Job Responsibility

Evaluates and treats patients with developmental, neurological, orthopedic, and medical diagnoses
Extensive patient/family education
Works with multidisciplinary team care

What we offer

$1,000 Sign on Bonus

Nursery Manager

Join the Kindred Family – Lead, Inspire, and Make a Difference. Are you an exper...

Location

United Kingdom , Hauxton

Salary:

34000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in leading and managing a team within early years
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
Outstanding customer service and time management
Full and relevant Early Years Level 3 Childcare Qualification or higher
Sound knowledge of EYFS and OFSTED guidelines

Job Responsibility

Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education
Maintain an organised, safe, and stimulating nursery environment
Keep accurate records and ensure procedures are followed across the nursery
Build and maintain a reputation as the nursery of choice for children and staff
Model and monitor best practice in line with regulatory guidelines
Inspire and support your team, overseeing inductions, mentoring, and ongoing development
Ensure the nursery runs efficiently, meets KPIs, budgets, and targets, and is prepared for audits and inspections
Oversee the day-to-day operations of the nursery
Lead by example, modelling good practice and creating a shared vision
Supervise, support, and allocate tasks to your team

What we offer

Birthday Off
6 Fully Paid Sick Days
Cashback Healthcare Plan
Retail Discounts
Recognition & Reward Scheme
50% Childcare Discount
24/7 Virtual GP Access
24/7 Counselling Support
Discounted Gym Membership
Personal Financial Advisor Access

Fulltime

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Complex Arrears Executive

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Looking for more opportunities?

Complex Arrears Executive

Complex Arrears Executive

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Resident Assistant

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Registered Nurse, CVOR

Pediatric Occupational Therapist

Nursery Manager

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