Complaints Coordinator Job at Office Angels (Birmingham)

Quality Complaints Coordinator

Location

United States , Northridge

Salary:

25.00 - 30.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field or equivalent experience
1 years of experience in quality assurance, complaint handling, or a regulated industry (pharma, medical device, consumer goods)
Familiarity with FDA regulations, ISO 13485, or similar quality systems
Experience with complaint tracking systems, CRM tools, or quality databases
Proficiency in Microsoft Office (Excel, Word, Outlook)

Job Responsibility

Receive, log, and triage customer complaints related to product quality, performance, or safety
Accurately enter complaint data into tracking systems and categorize appropriately
Coordinate and support complaint investigations by gathering information from internal teams (manufacturing, QC, etc.)
Manage complaint samples, including logging, tracking, and assigning for evaluation
Assist with root cause analysis and support corrective and preventive actions (CAPAs)
Communicate with internal stakeholders and assist in preparing customer response letters
Ensure timely closure of complaints and maintain accurate documentation
Help address backlog of complaint samples and ensure efficient processing
Generate reports and track complaint trends as needed
Ensure all activities comply with FDA, ISO, and internal quality standards

Fulltime

Complaints and Compliance Coordinator

This role is central to managing complex customer issues and preventing escalati...

Location

United Kingdom , Sunderland

Salary:

Not provided

Green Energy Advice Bureau

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills
Strong problem-solving ability
Ability to prioritise and manage your own workload
Resilience and patience
Comfortable and willing to adapt to change
Ability to work effectively as part of a wider team
High attention to detail and a strong commitment to compliance and accuracy
Knowledge of the Energy industry is essential

Job Responsibility

Acting as the first point of contact for complex customer issues
Managing cases in line with internal service level agreements (SLAs)
Liaising with customers, suppliers, and internal stakeholders
Investigating and validating Change of Tenancy (COT) cases
Identifying trends, root causes, and recurring issues
Working collaboratively with wider teams
Maintaining accurate records and documentation

What we offer

Free on-site parking
Generous holiday allowance plus bank holidays
Professional and Personal Development Fund
Phenomenal office culture

Fulltime

New

Leasing Specialist

We are seeking a knowledgeable and customer-focused Leasing Associate with Secti...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of leasing or property management experience, with strong knowledge of Section 8 and HUD housing programs
Familiarity with LIHTC (Low-Income Housing Tax Credit) is a plus
Strong understanding of Fair Housing laws and affordable housing compliance
Experience with property management software (e.g., Yardi, RentCafe, or similar)
Excellent customer service, communication, and organizational skills
Ability to handle sensitive information with discretion and accuracy

Job Responsibility

Conduct leasing activities for affordable housing units, including marketing, showing units, and assisting with applications
Process and certify Section 8 applications, annual re-certifications, and interim recertifications in compliance with HUD guidelines and local housing authorities
Verify applicant eligibility by collecting and reviewing required income documentation, third-party verifications, and other necessary forms
Ensure full compliance with Fair Housing laws, HUD regulations, and company policies
Coordinate and schedule move-ins, inspections, and lease signings
Maintain accurate records in property management software (e.g., Yardi, Entrada, RealPage, or similar)
Respond to resident inquiries, complaints, and maintenance requests with professionalism and urgency
Assist in rent collection, late notices, and other administrative support duties
Work closely with housing authorities and compliance teams to ensure accurate and timely reporting
Support community engagement and resident retention efforts

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

New

Litigation Paralegal

Robert Half is looking for a Litigation Paralegal to support a busy legal team o...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience as a paralegal in a litigation-focused legal environment
Ability to transfer litigation knowledge into a family law setting and become effective quickly in a new practice area
Proficiency with Adobe Acrobat, Microsoft Excel, and legal case management software
Experience using research and information platforms such as LexisNexis
Strong organizational skills with the ability to manage calendars, priorities, and multiple deadlines in an onsite office setting
Familiarity with legal billing support, document preparation, and matter administration
Excellent written communication skills and strong attention to detail when handling sensitive legal information

Job Responsibility

Prepare, organize, and maintain legal documents, correspondence, and case files to support active matters from intake through resolution
Coordinate schedules, deadlines, hearings, and other key case dates to help keep matters on track and ensure timely follow-up
Assist with drafting pleadings, briefs, and other legal materials while ensuring accuracy, formatting, and completeness
Use legal research tools and case management systems to gather information, track matter progress, and support case strategy
Manage administrative and billing-related tasks connected to legal matters, including file updates and supporting documentation
Review incoming complaints, claims, and related records, then route information appropriately for attorney action
Support attorneys with onsite litigation and family law-related case activities by handling detailed preparation and document management

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Project Manager IS Senior

The senior project manager leads multiple project teams simultaneously. This rol...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
Seven (7) years of IS project management experience implementing large-scale Information Technology projects
Experience in different project management methodologies including PMI and SCRUM
Gathering requirements, business analysis and building applicable project documentation
Proficiency with project management tools and related technologies
Ability to demonstrate leadership, drive results, solve problems, and possess interpersonal skills from prior work situations
Knowledge of effective management and HR practices
Skill in providing excellent communication to persuade, negotiate, and facilitate learning
Skill in facilitating and providing training
Ability to effectively present information and respond to inquiries or complaints from employees, management, regulatory agencies, patients and/or their representatives, and the general public

Job Responsibility

Supports program management, project portfolio management and other project management office duties
Provide big-picture assistance to the organization while managing all aspects of related projects to ensure alignment of the overall program with strategic business objectives
Manages a portfolio of initiatives that span across Information Systems
Prepares estimates and develops detailed project plans for all phases of projects
Identifies resource and budgetary requirements while helping in procurement processes to support planned timeframes
Manages project scope and changes that fall under the portfolio of projects
Develops project plans of varying complexity
Works with the business functional areas in defining scope, approach, resource requirements (including staff, financial, operational and physical requirements), timing, deliverables and in obtaining funding
Guides the vendor selection process and participates in vendor contract negotiation
Plans, assigns, directs and evaluates work done by the project team and coordinates activities of sub-teams

Fulltime

New

Community Manager

The Community Manager is responsible for the overall operation, financial perfor...

Location

United States , Hudson

Salary:

Not provided

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
2 years in property management experience, including 2 years of supervisory experience (Required)
6 months in prior sales and leasing experience (Required)
6 months in previous experience using NetSuite (Preferred)
General knowledge of maintenance
Demonstrated leadership abilities
Strong organizational skills
Excellent verbal and written communication skills
Solid negotiation skills

Job Responsibility

Markets models, pre-owned & brokered homes for sale
prepares documents to list and sell homes
Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts
Handles delinquencies & approves eviction proceedings while adhering to Sun’s policies
Monitors, codes, and approves all invoices for operating expenses & sales related costs
Resolves complaints and responds to issues in a timely manner
offers solutions consistent with guidelines
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

What we offer

Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Banquet Chef

Location

United States , Santa Barbara

Salary:

84000.00 - 113000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area.

Job Responsibility

Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions
Accountable for coordinating menus, purchasing, scheduling, food preparation and plating for catering events
Responsible for delivering a consistent, high quality product with an appetizing presentation
Works to continually improve guest and employee satisfaction while maintaining the operating budget
Must ensure sanitation and food standards are achieved
Assists in determining how food should be presented and creates decorative food displays
Attends daily Banquet Event meetings to review culinary requirements
Checks the quality of raw and cooked food products to ensure that standards are met
Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
Ensures compliance with all Food & Beverage policies, standards and procedures

What we offer

Relocation Assistance Available

Fulltime

Loss Prevention Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed...

Location

Thailand , Khao Lak

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary

Fulltime

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Complaints Coordinator

Job Description

Job Responsibility

Requirements

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