Complaints Consultant Job at Randstad (Melbourne)

Community Engagement Consultant

Proactive and personable Community Engagement Consultant to join a fast-paced, o...

Location

United Kingdom , Brighton

Salary:

30000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must have experience with noise-related enquiries
Must have complaints handling experience
Exceptional verbal and written communication skills
Highly organised with strong attention to detail
An understanding of operational environments (e.g., large infrastructure settings) is advantageous
Able to remain calm under pressure and manage competing priorities
Background in property, housing, customer service, or community engagement is beneficial
Experience using Salesforce CRM is a plus
Previous supervisory or management experience is preferred

Job Responsibility

Manage incoming enquiries via phone and email through a live helpdesk
Carry out resident feedback surveys by telephone
Provide clear, timely, and accurate information to residents and stakeholders
Track, monitor, and support the resolution of all issues in collaboration with the wider team
Assist with community engagement activities to ensure residents feel informed and supported
Handle a wide range of real-time queries with confidence
Manage and log complaints effectively

What we offer

Quarterly Profit Share (after six months)

Fulltime

Customer Service Representative

The Customer Service Representative is responsible for answering customer inquir...

Location

United States , Sikeston

Salary:

Not provided

Dexter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
One or more years of customer service experience, sales experience, or parts experience is preferred
Excellent computer and phone skills
Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers

Job Responsibility

Responding to customer inquiries both in person and over the phone
Maintain system information including product pricing and availability
Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed
Contact truck run customers for orders and ensuring that orders are placed on a timely basis
Make same-day follow-up calls to customers regarding backorders and delivery dates
Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined
Research customer service complaints and answer customer questions
consult with management for direction to resolve complaints
Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem
Track shipments as necessary

What we offer

Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in our Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth

Fulltime

Customer Service Representative

The Customer Service Representative is responsible for answering customer inquir...

Location

United States , Normal

Salary:

Not provided

Dexter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
One or more years of customer service experience
Excellent computer and phone skills
Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers

Job Responsibility

Responding to customer inquiries both in person and over the phone
Maintain system information including product pricing and availability
Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed
Contact truck run customers for orders and ensuring that orders are placed on a timely basis
Make same-day follow-up calls to customers regarding backorders and delivery dates
Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined
Research customer service complaints and answer customer questions
consult with management for direction to resolve complaints
Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem
Track shipments as necessary

What we offer

Dexter offers a competitive wage
Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in our Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth

Fulltime

Customer Service Representative

The Customer Service Representative is responsible for answering customer inquir...

Location

United States , Sikeston

Salary:

Not provided

Dexter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
One or more years of customer service experience, sales experience, or parts experience is preferred
Excellent computer and phone skills
Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers

Job Responsibility

Responding to customer inquiries both in person and over the phone
Maintain system information including product pricing and availability
Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed
Contact truck run customers for orders and ensuring that orders are placed on a timely basis
Make same-day follow-up calls to customers regarding backorders and delivery dates
Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined
Research customer service complaints and answer customer questions
consult with management for direction to resolve complaints
Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem
Track shipments as necessary

What we offer

Dexter offers a competitive wage
Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in our Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth

Fulltime

New

Branch Operations Associate Manager

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our Nation...

Location

United States , Port Isabel

Salary:

Not provided

Wells Fargo

Expiration Date

February 23, 2026

Requirements

2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience

Job Responsibility

Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
Perform operational and customer support tasks
Provide excellent customer service, engage customers in conversations, and build relationships with them
Manage the schedule and the daily operations of the teller line
Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
Support customers and employees in resolving or escalating concerns or complaints
Collaborate and consult with branch employees, colleagues, and mid-level managers
Interact directly with customers

What we offer

robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being

Fulltime

!

New

Branch Operations Associate Manager

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our Nation...

Location

United States , Meridian

Salary:

Not provided

Wells Fargo

Expiration Date

February 23, 2026

Requirements

2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience

Job Responsibility

Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
Perform operational and customer support tasks
Provide excellent customer service, engage customers in conversations, and build relationships with them
Manage the schedule and the daily operations of the teller line
Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
Support customers and employees in resolving or escalating concerns or complaints
Collaborate and consult with branch employees, colleagues, and mid-level managers
Interact directly with customers

What we offer

robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being

Fulltime

!

New

Sales Consultant

As our Sales Consultant, you will assist in the day-to-day running of the Elemis...

Location

United Kingdom , Stansted Airport

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

CIDESCO certificate highly desirable
Good level and standard of UK/European education or equivalent
Experience within a similar retail/store role and industry
Proven sales record
Practical work experience in conducting treatments
Previous experience working with a professional brand

Job Responsibility

Assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products
Drive greater awareness of the Brand along with the use of internal and external promotional activity
Ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client
Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets
Raise awareness of the Elemis brand and educate clients in the product and treatment range
Participate fully in promotional/PR activity and ensure the success of the promotion and/or event
Assist the Account Management Team in accurately recording sales figures and stock levels
Carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only)
Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications
Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Parttime

New

Branch Operations Associate Manager

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our Nation...

Location

United States , Lake Worth

Salary:

23.00 - 33.50 USD / Hour

Wells Fargo

Expiration Date

February 25, 2026

Requirements

2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience

Job Responsibility

Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
Perform operational and customer support tasks
Provide excellent customer service, engage customers in conversations, and build relationships with them
Manage the schedule and the daily operations of the teller line
Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
Support customers and employees in resolving or escalating concerns or complaints
Collaborate and consult with branch employees, colleagues, and mid-level managers
Interact directly with customers

Fulltime

!

Complaints Consultant

Randstad

Location:
Australia , Melbourne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

Expiration:
February 21, 2026

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Job Description:

Job Responsibility:

Requirements:

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