Complaint Handler Debt & Civil Litigation Job at 360 Resourcing Solutions

Complaint Handler Debt & Civil Litigation

We are looking for a proactive and detail-focused Complaint Handler to join an a...

Location

Salary:

26000.00 - 29000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience handling customer complaints or queries by telephone and in writing within a regulated environment
Ability to prioritise effectively, manage time well, and work to deadlines
Excellent written English with GCSE Grade C/4 or above in English Language
Confident use of Microsoft Office, particularly Excel and Word

Job Responsibility

Managing the day-to-day de-escalation of customer concerns and complaints through inbound and outbound telephone calls, emails and letters
Providing clear written outcomes, including bespoke emails and letters, ensuring each complaint is concluded fairly and professionally
Identifying and raising trends, themes, and emerging risks with key internal stakeholders
Supporting complaint-related projects and initiatives as needed
Conducting quality assurance audits of frontline staff to identify learning opportunities and contribute to continuous improvement
Providing timely and constructive feedback to support staff development
Completing root cause analysis on complaints received to help inform process and service improvements
Acting as a subject matter resource for complaint-related queries across the business
Assisting the Complaints Team Manager and Quality Assurance Manager with reporting and other ad hoc responsibilities

What we offer

Monday – Friday schedule (36.5 hours per week – no weekend or evening work)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch

Fulltime

New

Nursery Nurse

Our Nuffy Bear Day Nursery is seeking an Early Years Educator to be based at our...

Location

United Kingdom , Sunbury-On-Thames

Salary:

27248.00 GBP / Year

Nuffield Health

Expiration Date

Until further notice

Requirements

NVQ Level 3 in childcare studies or equivalent
experience in a Nursery setting
enhanced DBS
preferred paediatric first aid qualifications

Job Responsibility

Provide high quality care and education while promoting health and wellbeing
Help children achieve the best possible start in life
Support the nursery educators in implementing the EYFS curriculum
Ensure learning is linked to the child's development
Plan for age appropriate activities
Communicate with Parents/Carers and other external professionals

What we offer

Free Gym membership across all our Fitness & Wellbeing clubs
Discount off Nuffy Bear Day Nurseries
Company Pension Scheme
Training and Development opportunities
25 days holiday plus bank holidays (increasing to 27 days after 5 years and to 30 days after 10 years of service)
Nuffield Health Healthcare Plan
Financial Wellbeing benefits
Cycle to Work Scheme
Online GP
Physiotherapy

Fulltime

New

Deputy Nursery Manager

Our Nuffy Bear Day Nursery is seeking Deputy Nursery Manager to be based at (ins...

Location

United Kingdom , Willesden

Salary:

30000.00 GBP / Year

Nuffield Health

Expiration Date

Until further notice

Requirements

NNEB
NVQ Level 3
BTEC
BA Hons or equivalent

Job Responsibility

Support the team and deputise in the absence of the Nursery Manager
Ensure that we provide the highest standards of care and education
Promote the health, growth and development of every child in our nursery
Follow the Early Years Foundation Stage
Oversee planning activities and assessments while implementing childcare legislation updates
Know and implement safeguarding policies and procedures
Maintain great communication with parents, carers and external professionals
Support the Nursery manager in the operational responsibilities of the Nursery
Drive the nursery to provide exceptional high quality standards in line with the Nuffy Bear Ethos

What we offer

Free Gym membership across all our Fitness & Wellbeing clubs
Discount off Nuffy Bear Day Nurseries
Company Pension Scheme
Training and Development opportunities
25 days + Bank Holidays annual leave, increasing to 27 days after 5 years and to 30 days after 10 years of service
Nuffield Health Healthcare Plan
Cycle to Work Scheme
Online GP
Physiotherapy

Fulltime

New

Sr. Auditor

We are looking for an experienced Sr. Auditor to join a Charlotte, NC team in a ...

Location

United States , Raleigh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience conducting financial, operational, or internal audits in complex organizational environments
Strong knowledge of audit planning, risk assessment, testing approaches, and development of audit findings
Familiarity with compliance frameworks and internal control concepts, including exposure to SOX-related practices
Ability to analyze programs and processes to determine whether objectives are being met and resources are being managed effectively
Experience presenting audit results and recommendations to leadership and other stakeholders in a clear and organized manner
Skilled in producing organized, accurate audit documentation and formal written reports
Capable of managing multiple priorities, including complex assignments that require independent judgment and initiative

Job Responsibility

Lead audits and reviews that assess program effectiveness, internal controls, and exposure to financial, regulatory, technology, and operational risk
Develop audit strategies, define scope, and carry out detailed testing to evaluate how funds are administered and how processes are functioning in practice
Oversee audit assignments from kickoff through completion, ensuring work is organized, timely, and aligned with established standards
Interview agency leaders, program personnel, and other key contacts to gather information, validate observations, and understand operational challenges
Prepare clear, well-supported reports that outline conclusions, highlight issues, and recommend practical corrective actions
Take ownership of complex or lightly staffed engagements, including high-visibility oversight initiatives and projects connected to major program implementations
Monitor audit findings and support follow-up efforts to confirm that recommendations are addressed appropriately
Maintain an onsite presence in Raleigh, North Carolina approximately 3 to 4 days per week, with the possibility of more frequent onsite work at the beginning of the assignment

What we offer

medical, vision, dental, life and disability insurance
company 401(k) plan

New

Recruitment Marketing Manager

At T-Mobile, Talent Acquisition is evolving—from reactive hiring to a proactive,...

Location

United States , Overland Park; Frisco; Downers Grove

Salary:

88700.00 - 160000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

4–7 years in recruitment marketing, employer branding, or talent acquisition marketing
Experience activating employer brand across global or multi-entity environments
Experience with marketing automation platforms and paid digital advertising (LinkedIn, Google Ads, etc.)
Comfort using AI tools for content creation and campaign optimization
Familiarity with A/B testing and experimentation-driven marketing
A track record of driving TA Transformation—new tech, new processes, better outcomes
Sharp data instincts and the ability to tell a story with metrics
A collaborative mindset
Confident presenting to executives and senior partners
Bachelor’s degree in Marketing, Communications, Business, or equivalent experience

Job Responsibility

Build and execute global recruitment marketing campaigns that bring the T-Mobile employer brand to life—across the U.S., India, and new markets as we grow
Lead TA transformation efforts for our employer brand from awareness to offer acceptance – ensuring every touchpoint reflects T-Mobile as a best place to work
Obsess over candidate experience—understand the messaging and content necessary to attract, hire, onboard and retain talent
Own our career site content, CRM, talent communities, and employer brand channels end-to-end
Partner cross-functionally with TA, Marketing, and Comms to keep our brand consistent and compelling across every touchpoint
Evaluation and deploy AI-powered tools for content generation, candidate persona development, and campaign personalization
Build and optimize paid digital advertising campaigns across LinkedIn, Google, and programmatic platforms
Bring the data: track what’s working, report on key indicators, and translate insights into action
Manage agency partners and marketing tech vendors to increase performance and ROI

What we offer

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Free money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off

Fulltime

New