Complaint Handler Debt & Civil Litigation Job at 360 Resourcing Solutions

Complaint Handler Debt & Civil Litigation

We are looking for a proactive and detail‑focused Complaint Handler to join an a...

Location

United Kingdom

Salary:

26000.00 - 29000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience handling customer complaints or queries by telephone and in writing within a regulated environment
Ability to prioritise effectively, manage time well, and work to deadlines
Excellent written English with GCSE Grade C/4 or above in English Language
Confident use of Microsoft Office, particularly Excel and Word

Job Responsibility

Managing the day-to-day de‑escalation of customer concerns and complaints through inbound and outbound telephone calls, emails and letters
Providing clear written outcomes, including bespoke emails and letters, ensuring each complaint is concluded fairly and professionally
Identifying and raising trends, themes, and emerging risks with key internal stakeholders
Supporting complaint‑related projects and initiatives as needed
Conducting quality assurance audits of frontline staff to identify learning opportunities and contribute to continuous improvement
Providing timely and constructive feedback to support staff development
Completing root cause analysis on complaints received to help inform process and service improvements
Acting as a subject matter resource for complaint‑related queries across the business
Assisting the Complaints Team Manager and Quality Assurance Manager with reporting and other ad hoc responsibilities

What we offer

Monday – Friday schedule (36.5 hours per week – no weekend or evening work)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch

Fulltime

New

Office Manager/Administrative

We are looking for a dependable Office Manager/Administrative team member to sup...

Location

United States , Nicholasville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in an administrative, office support, bookkeeping, or related position
Working knowledge of bookkeeping processes, including exposure to QuickBooks, accounts payable, accounts receivable, and bank reconciliations
Strong organizational skills with close attention to detail and the ability to keep multiple tasks moving at once
Ability to work independently, adjust priorities throughout the day, and respond effectively to last-minute requests
Clear written and verbal communication skills with a detail-oriented approach when supporting employees, vendors, and leadership
Valid driver’s license and willingness to travel locally for business-related errands
Comfortable handling sensitive information with discretion and maintaining accurate documentation

Job Responsibility

Keep the office orderly and fully operational by overseeing general administrative tasks, organizing records, and maintaining both paper and electronic files
Manage everyday support needs such as scanning documents, preparing materials, and responding quickly to requests from office and field personnel
Handle local errands for the company, including deposits, supply runs, and item deliveries, while ensuring tasks are completed accurately and on time
Monitor inventory for office, breakroom, and basic project-related supplies, and place orders to avoid shortages or workflow disruptions
Arrange service appointments and coordinate visits with vendors that support office equipment, internet, and facility maintenance needs
Assist with meeting preparation, staff lunches, and small internal events by organizing logistics and confirming needed materials are in place
Provide light data entry and tracking support for operational or bookkeeping activities, including basic assistance with accounts payable, accounts receivable, and reconciliations as needed
Offer backup administrative help to teams such as HR, payroll, and finance during high-volume periods while protecting confidential information and records

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

New

Head Housekeeper

Active Pathways is delighted to be recruiting for a passionate Head Housekeeper ...

Location

United Kingdom , Bamber Bridge

Salary:

14.50 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in housekeeping within a health and social care setting
A strong understanding of managing a team, supervision, and rota planning
Knowledge of stock ordering, control, and compliance
A passion for creating a homely environment that promotes dignity and well-being
Right to Work in the UK for a minimum of 18 months from agreed start date

Job Responsibility

Supervising and supporting the housekeeping team to create a seamless and efficient service
Ensuring all cleaning and infection control protocols are followed to maintain a safe and welcoming home environment
Managing stock levels, placing orders, and conducting monthly stock checks
Creating rotas and carrying out staff supervisions to ensure smooth day-to-day operations
Upholding the highest Health & Safety, COSHH, and hygiene standards

What we offer

Statutory annual leave, including bank holidays
Additional days annual leave awarded at 2, 3, and 5 years’ service
Workplace pension scheme
Refer a Friend scheme – earn up to £500 per referral
Supportive and friendly team environment with ongoing training and development
Free Blue Light Card membership
Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership

Parttime

New

Principal Data Engineer

Do you want to lead the development and transformation of the data platform that...

Location

Denmark , Copenhagen

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Several years of experience designing, building, and operating modern cloud-based data platforms, ideally in a large organization, technology company, or consulting environment, supported by a degree in Computer Science, Data Engineering, Software Engineering, or a related field
Strong experience with modern cloud-based data platforms and technologies (preferably Azure Databricks, Apache Spark, Delta Lake), combined with solid software engineering skills in Python, SQL, CI/CD, and Infrastructure as Code
Experience establishing scalable platform architectures, governance frameworks, and operating models that enable teams to build trusted, secure, and high-quality data products
Strong communication and stakeholder management skills, with the ability to engage and influence both technical and non-technical stakeholders. You enjoy enabling data domain teams, collaborating with business teams, and translating complex technical concepts into practical solutions and business value
A collaborative leadership style and experience driving alignment, standards, and best practices across teams in a federated environment
Curiosity, ambition, and a genuine passion for data, AI, and digital transformation, combined with a hands-on mindset and a drive to continuously improve platform capabilities and data excellence

Job Responsibility

Lead the transformation of the Databricks platform into an AI-ready foundation, strengthening platform ownership, governance, and scalability across the organization
Define and evolve enterprise-wide standards for data platform architecture, governance, security, and access management in close collaboration with Group IT and other key stakeholders
Enable and guide domain data teams through technical leadership, architectural best practices, platform capabilities, and data product standards, incl. design and establish scalable frameworks for ingesting and managing data
Contribute hands-on to development, working closely with engineers to design, build, and deliver robust, scalable data platform capabilities, and foster alignment and collaboration by driving platform consistency, reusable patterns, and knowledge sharing
Drive planning and prioritization across the end-to-end data lifecycle, aligning platform evolution with data products, analytics, and AI initiatives
Drive operational excellence and cost optimization of the platform, including governance of Databricks usage and consumption models
Identify, evaluate, and drive adoption of new platform capabilities, AI technologies, and emerging data platform opportunities
Drive a culture of data excellence by improving data literacy, promoting best practices, and helping teams across the organization maximize the value of data, analytics, and AI

What we offer

Vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues - we are more than 40 nationalities in our DK based office
Attractive healthcare package to keep you fit and well
Breakfast every day, and delicious and healthy lunch cooked by our private chefs
Great social work environment with many optional activities and social clubs, ranging from wine & beer, board games, running to bicycle clubs
Attractive offices and R&D lab spaces in downtown Copenhagen close to Kgs. Nytorv, Nyhavn, and the Copenhagen Canals
Purpose: Help improve dental patients on a global scale

Fulltime

New

Warehouse Worker

Looking for an awesome job as a warehouse worker? Passionate about toys? Imagine...

Location

Belgium , Geel, Antwerpen

Salary:

15.94 EUR / Hour

Randstad

Expiration Date

September 08, 2026

Requirements

Experience in as a order picker
Ready to work in a 2-shift system
Can get to work independently
Team player who loves a great atmosphere
Okay with helping out on the occasional weekend when it gets busy
Good in English or Dutch

Job Responsibility

Correctly receiving, labeling and shipping goods
Picking the goods according to your order
Using the electric pallet truck
Entering all the necessary data of the new products in the system
Checking the quality of the goods
Handling return goods in a correct way
Counting stock

Fulltime

New

84C Picker (CL3)

Under direct supervision, is responsible for the efficient and timely movement o...

Location

United States , Oxford

Salary:

Not provided

84 lumber

Expiration Date

Until further notice

Requirements

Able to read and write their primary language
Able to stand or sit for long periods of time
Able to lift 50 pounds
Basic math skills
84 Components Fork Truck License

Job Responsibility

Supply saws promptly with lumber in order to prevent saw delays
Perform daily operator maintenance
Rotate and maintain lumber inventory
Train future Pickers

New

Waiter/Waitress

Location

United Kingdom , Northallerton

Salary:

13.14 - 13.40 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working in a customer facing environment is a must, ideally within a hospitality business
Good communication skills
Ability to work at pace
Keen interest in customer service
Ability to work well with others
Passionate about learning the dishes on the menu

Job Responsibility

Providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace

What we offer

Free meals, drinks and snacks while at work
Discretionary quarterly profit-share bonus
Holiday allowance with the option to buy and sell additional days
Company-wide employee discounts
Access to health cash plan
Wellbeing support
Company funded counselling
Enrolment in the company pension
Development opportunities
External training programmes

Parttime

New

Customer Support Consultant - English, IM

We are looking for a Customer Support Consultant to join our professional and mu...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Good verbal and writing skills at an upper-intermediate level in English and Ukrainian
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and willingness to grow
Professional, multitasking, and empathetic skills

Job Responsibility

Provide efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Solving and escalating tech issues
Handling support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

24 working days of annual vacation
Medical insurance
Paid sick leaves and child sick leaves
Maternity and paternity leaves
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City
A parking lot with free spaces for employees
Occasional business trips to Western Europe

Fulltime

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Complaint Handler Debt & Civil Litigation

Job Description

Job Responsibility

Requirements

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Complaint Handler Debt & Civil Litigation

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