This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
United States, Work at Home Employment contract 17.00 - 28.46 USD / Hour · Job Posted June 03, 2026
Job offer has expired
Job Link Share
Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility
Verify caller enrollment status with Mercy Care Plan
Collect and document accurate demographic information from members/callers, as well as from Mercy Care systems
Confirm details such as whether members receive special assistance (applicable to members with serious mental illness)
Utilize the QuickBase database to complete intake forms, ensuring documentation of members' reasons for calling is thorough and precise
Provide empathetic and compassionate support to all callers
Assist with special projects as assigned
Requirements
Must reside in Arizona
At least 6 months of experience with Medicare and Medicaid programs
At least 6 months of experience with behavioral health systems related to individuals with serious mental illness
Proficiency with typing and basic computer knowledge
Ability to navigate multiple systems to retrieve data during calls
Ability to critically assess the information provided by callers to ensure completeness and accuracy