Compl Bus Control Analyst, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Job Responsibility:

Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements
Analyzes diverse and high volume data
articulating the results of analysis along with providing suggestions to resolve an issue or improve a process
Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners
Tests functional enhancements being implemented by vendors and integrated systems
Updates documentation, and communicating/training new processes and procedures to business partners
Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment
Inputs process steps and status for each process in the Imaging Records Management System (IRM)
Closes on pending Pre-employment cases for audit compliance
Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines
Reports metrics and status reports to internal clients
Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

0-2 years of relevant experience
Experience in data analysis and problem solving with acute attention to detail
Demonstrated organizational and follow-up skills
ability to multi-task and maintain composure in a high-volume environment
Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities
Bachelor’s/University degree or equivalent experience
Conocimiento de testeo
Excel
Escolaridad economía o afín

Additional Information:

Job Posted:
May 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Compl Bus Control Analyst