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Great opportunity for a community minded and passionate person to ensure the City of Darwin's libraries are spaces that recognise and welcome Darwin's most vulnerable community members, and that programs are created in response to community wellbeing and need. The Community Wellbeing Officer is responsible for ensuring the delivery of library services to Darwin's most vulnerable people, including people experiencing homelessness and chronic mental health illnesses. This position also plays a role supporting other library staff to improve their own resilience in delivering services to Darwin's vulnerable population.
Job Responsibility:
Establish referral and advise pathways for vulnerable people accessing libraries to relevant services including housing and homeless services, health providers and drug and alcohol support programs
Establish strong networks with the human services sector and promote the services available within libraries to vulnerable populations in Darwin
Develop and implement library-based programs in response to the needs of the community services sector and lived experience of vulnerable people
Engage with the most vulnerable people accessing library services to support them in accessing the full suite of library services in a manner which is sensitive to any barriers they may face in accessing services
Be the primary library contact for responding to incidents involving vulnerable people within libraries
Identify and implement relevant learning for library staff in providing skills to respond to the needs of the most vulnerable people accessing library services, with a particular emphasis on homeless people and people experiencing chronic mental illness
Review incidents occurring in libraries and collaborate with relevant teams to establish methods of working to reduce antisocial behaviours within libraries
Requirements:
Diploma or Advanced Diploma in Community Services/Social Work/Mental Health or other relevant qualification and/or equivalent experience
A minimum three (3) years' experience delivering services to vulnerable people, in particular people experiencing or at risk of homelessness or chronic mental health illness
Ability to obtain a National Police Records Check
Current NT Working with Children Clearance (Ochre Card)
Possession of a Class C driver licence
Flexibility to work at multiple library locations
Ability to work within a library roster, including evenings and weekends