Community Support Worker

• Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency
• Identify and address the strengths and barriers for independent functioning
• Support the individual and the family in crisis situations
• Provide personalized interventions to enhance an individual’s ability to make informed and independent decisions
• Ensure adherence to Hospitals and departmental policies and procedures
• Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice
• Work to eliminate barriers to access to culturally competent medical services
• Assist patients to access community resources, and financial assistance programs
• Collaborate with medical providers, multidisciplinary team members and community resource providers
• Facilitate and encourage the development of skills in activities of daily living, interpersonal coping, socialization, & community functioning
• Plan for professional growth
• Offer information and resources to provide patient information on their specific mental condition
• Serve as a mentor to promote recovery and resiliency
• Teach symptom monitoring, symptom management, and relapse prevention skills
• Provide information about illnesses
• Assist individual with knowledge of their medication
• Assist in the development and coordination of the individual’s service plan
• Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services
• Encourage the development and eventual succession of natural supports
• Work with the individual/family to identify personal strengths, needs and barriers
• Conduct ongoing assessments
• Assess, support and intervene in crisis situations
• Coordinate and monitor use of services, including comprehensive tracking of client activities
• Document all client encounters and those made on behalf of clients
• Maintain and report applicable statistics regarding programs and client services
• Enhance professional growth and development
• Follow patient safety-related policies, procedures and protocols
• Demonstrate proactive approach to patient safety
• Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• Report potential or actual patient safety concerns, medical errors and/or near misses
• Encourage patients to actively participate in their own care

• Bachelor's Degree in Related Discipline
• 1 year directly related experience
• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

• Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
• Certified Psychosocial Rehabilitation Practitioner
• Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials