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Community Support Officer

southcoastams.org.au Logo

South Coast Medical Service Aboriginal Corporation

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Location:
Australia , Nowra

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Community Support Officer will be responsible for supervising and reporting on family contact, transport of children, young people and their families to supervised contacts, respite and other scheduled activities. The Community Support Officer may also be required to engage in mentoring activities.

Job Responsibility:

  • Supervising and reporting on family contact
  • Transport of children, young people and their families to supervised contacts, respite and other scheduled activities
  • Engage in mentoring activities
  • Work with children, young people and their families who require support, to achieve goals identified as part of individual case plans and work independently to carry out the service
  • Record all contact with clients of the service including evidence based, high level reports of supervised contact to be reviewed and signed off by Supervisors
  • Support relevant staff working in areas of Aboriginal Cultural Support, living skills and leaving care plan and SCMSAC mentoring programs
  • Ensure compliance as a mandatory reporter, and follow ROSH protocols and line management reporting where there are reasonable grounds to suspect that a child is at risk of harm
  • Assist in the training of colleagues in Community Support Service (CSS) facilitation
  • Perform other ad hoc duties as identified by Supervisors and Managers
  • Comply with all SCMSAC Policies and Procedures
  • Other duties as reasonably directed by the CEO, Senior Manager or Supervisor

Requirements:

  • Minimum Cert IV in Community Services or related fields (or willingness to obtain), or equivalent experience in relevant sector
  • Demonstrated knowledge and understanding of the issues affecting Aboriginal communities, families, and children
  • Proficiency in report writing and demonstrated ability to develop, organise and maintain records and reports in a timely manner
  • Demonstrated computer proficiency, including the use of Microsoft Office applications, clinical record and data management systems
  • Effective time management skills, the ability to prioritise and work to strict deadlines
  • Effective conflict resolutions skills, negotiation, mediation, and decision-making skills
  • Excellent communication skills and interpersonal skills with the ability to exercise these in a team environment
  • Ability to work autonomously
  • Demonstrated understanding of the impact of trauma on children, young people and their families
  • Demonstrated ability to facilitate programs and the evaluation of them
  • Understanding of the importance of handling sensitive and confidential client and service information
  • Current Working with Children Check, Working with Vulnerable People Registration and National Police Check
  • Willingness to consent to have probity information entered onto the Residential Care Workers Register
  • Current First Aid Certificate
  • Full Current Drivers Licence

Nice to have:

  • Aboriginality*
  • Minimum one-year experience in the Community Services field
  • Working knowledge of the local and regional service networks
What we offer:
  • Generous employment conditions, competitive rates, and access to salary packaging
  • Ongoing career development, education, and training
  • A collaborative, respectful, and inclusive team environment where you can thrive
  • Strong team values and community impact
  • Opportunities for professional growth
  • A welcoming environment that supports Aboriginal and Torres Strait Islander applicants
  • Competitive salary
  • Monthly RDOs (Rostered Days Off)
  • Paid Christmas shutdown period in addition to standard leave entitlements
  • Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit)
  • Ongoing training, support, and career advancement opportunities
  • Opportunity to work within a supportive, dedicated team
  • Ongoing professional development and training
  • Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing

Additional Information:

Job Posted:
March 19, 2026

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