Community Support Officer Job at South Coast Medical Service Aboriginal Corporation (Nowra)

Job Description

The Community Support Officer will be responsible for supervising and reporting on family contact, transport of children, young people and their families to supervised contacts, respite and other scheduled activities. The Community Support Officer may also be required to engage in mentoring activities.

Job Responsibility

Supervising and reporting on family contact
Transport of children, young people and their families to supervised contacts, respite and other scheduled activities
Engage in mentoring activities
Work with children, young people and their families who require support, to achieve goals identified as part of individual case plans and work independently to carry out the service
Record all contact with clients of the service including evidence based, high level reports of supervised contact to be reviewed and signed off by Supervisors
Support relevant staff working in areas of Aboriginal Cultural Support, living skills and leaving care plan and SCMSAC mentoring programs
Ensure compliance as a mandatory reporter, and follow ROSH protocols and line management reporting where there are reasonable grounds to suspect that a child is at risk of harm
Assist in the training of colleagues in Community Support Service (CSS) facilitation
Perform other ad hoc duties as identified by Supervisors and Managers
Comply with all SCMSAC Policies and Procedures
Other duties as reasonably directed by the CEO, Senior Manager or Supervisor

Requirements

Minimum Cert IV in Community Services or related fields (or willingness to obtain), or equivalent experience in relevant sector
Demonstrated knowledge and understanding of the issues affecting Aboriginal communities, families, and children
Proficiency in report writing and demonstrated ability to develop, organise and maintain records and reports in a timely manner
Demonstrated computer proficiency, including the use of Microsoft Office applications, clinical record and data management systems
Effective time management skills, the ability to prioritise and work to strict deadlines
Effective conflict resolutions skills, negotiation, mediation, and decision-making skills
Excellent communication skills and interpersonal skills with the ability to exercise these in a team environment
Ability to work autonomously
Demonstrated understanding of the impact of trauma on children, young people and their families
Demonstrated ability to facilitate programs and the evaluation of them
Understanding of the importance of handling sensitive and confidential client and service information
Current Working with Children Check, Working with Vulnerable People Registration and National Police Check
Willingness to consent to have probity information entered onto the Residential Care Workers Register
Current First Aid Certificate
Full Current Drivers Licence

Nice to have

Aboriginality*
Minimum one-year experience in the Community Services field
Working knowledge of the local and regional service networks

What we offer

Generous employment conditions, competitive rates, and access to salary packaging
Ongoing career development, education, and training
A collaborative, respectful, and inclusive team environment where you can thrive
Strong team values and community impact
Opportunities for professional growth
A welcoming environment that supports Aboriginal and Torres Strait Islander applicants
Competitive salary
Monthly RDOs (Rostered Days Off)
Paid Christmas shutdown period in addition to standard leave entitlements
Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit)
Ongoing training, support, and career advancement opportunities
Opportunity to work within a supportive, dedicated team
Ongoing professional development and training
Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing

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Community Support Officer

Job Description

Job Responsibility

Requirements

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