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As a CSC, you will support the oversight of several residential and non-residential programs. You’ll provide staff supervision, guidance, and problem-solving while ensuring client services are delivered respectfully and effectively. Each day may include reviewing documentation, coordinating schedules, mentoring staff, or helping respond to challenging situations. This is a leadership role that requires strong communication, organization, and teamwork.
Job Responsibility:
Supervise and mentor program staff to deliver safe, client-centered services
Ensure compliance with ICE standards, policies, and support plans
Review documentation, scheduling, and reporting for accuracy
Liaise with clients, families, guardians, and community partners
Respond to urgent issues and challenging situations appropriately
Support program scheduling, staffing coordination, and resource management
Promote teamwork, problem-solving, and a positive work environment
Requirements:
Post-secondary education in Human Services (or related field) preferred
2+ years of experience in community disability services (leadership an asset)
Strong communication and relationship-building skills
Organized, detail-oriented, and reliable
Proficient with documentation, scheduling, and computer systems
Basic First Aid with CPR Level A (or willingness to obtain within 3 months)
Valid driver’s license, reliable vehicle, and $2M liability insurance
What we offer:
Paid training, orientation, and ongoing professional development
Stable employment with opportunities to grow into senior leadership roles
Support from experienced managers and colleagues
A respectful, inclusive workplace that values teamwork and diversity
Employee recognition for long service and outstanding contributions
Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
Comprehensive benefits package for qualifying employees after one year of employment
Work that is meaningful — every day you’ll make a difference in someone’s life and community