Community Support Coach Job at Northeast Arc (West Newbury)

Community Support Coach

Help pave the pathway to success for individuals with developmental disabilities...

Location

United States , North Andover

Salary:

20.00 - 25.00 USD / Hour

Northeast Arc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum 1 year working with an individual with disabilities
Strong interpersonal skills and community skills
Proficient technology skills for documentation, communicating, and clocking in and out while working
Ability to safely access the community
Valid driver's license and reliable transportation required

Job Responsibility

Provides support for individuals in their home and/or within the community
Works on goals and skills acquisition with the individual in areas such as communication, social and recreation, ADL, safety skills while promoting independence, self-determination, and self-advocacy
Maintains regular communication with families, Program Director and other professionals involved with the family, when appropriate
Works with families regarding intervention techniques if applicable
Assists individuals and families access resources that might be beneficial
Respects human and legal rights of individuals served
Completes all necessary paperwork such as progress notes, incident reports, time sheets and required DDS progress reports throughout the year
Attends all annual mandatory trainings required by the program as well as Northeast Arc

Parttime

Community Support Coach

Help pave the pathway to success for individuals with developmental disabilities...

Location

United States , Lawrence

Salary:

20.00 - 25.00 USD / Hour

Northeast Arc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum 1 year working with an individual with disabilities
Strong interpersonal skills and community skills
Proficient technology skills for documentation, communicating, and clocking in and out while working
Ability to safely access the community
Valid driver's license and reliable transportation required

Job Responsibility

Provides support for individuals in their home and/or within the community
Works on goals and skills acquisition with the individual in areas such as communication, social and recreation, ADL, safety skills while promoting independence, self-determination, and self-advocacy
Maintains regular communication with families, Program Director and other professionals involved with the family, when appropriate
Works with families regarding intervention techniques if applicable
Assists individuals and families access resources that might be beneficial
Respects human and legal rights of individuals served
Completes all necessary paperwork such as progress notes, incident reports, time sheets and required DDS progress reports throughout the year
Attends all annual mandatory trainings required by the program as well as Northeast Arc

Parttime

New

Creative & Active Support Coach (SEN Teaching Assistant)

We are looking for high-energy, creative, and proactive individuals to join our ...

Location

United Kingdom , Meldreth

Salary:

22996.00 - 25068.00 GBP / Year

Randstad

Expiration Date

July 10, 2026

Requirements

level 2 (or equivalent) in maths and english
ability to track progression in attainment
background in youth work
behaviour management
building relationships
classroom management
communication
de-escalation techniques
empathy
experience in administering medication

Job Responsibility

supporting students in the classroom
supporting students out in the local environment
supporting students throughout the community
handling challenging behaviours
assisting with personal care routines

What we offer

£1,000 welcome bonus
fully funded specialist training
unbeatable term-time schedule (every school holiday off)

Fulltime

!

New

Night Support Coach

We have an exciting opportunity for a Support Coach to join our new Independent ...

Location

United Kingdom , Romford

Salary:

28000.00 - 28800.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Understanding of the housing and social needs of people who have recently been released from prison
Ability to build meaningful professional relationships and rapport with people from varying backgrounds
Ability to create tailored support plans to support rehabilitation and reintegration within the community
Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Job Responsibility

Ensuring the safety and wellbeing of residents and participants at all times
Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Focusing on empowering our residents to take control over their lives and meet their personal goals
Keep support plans updated on our online portals as appropriate

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards

Fulltime

College Community Support Officer

Brinsbury College, part of the Chichester College Group have an exciting opportu...

Location

United Kingdom , Brinsbury

Salary:

8336.83 - 8938.76 GBP / Year

360 Resourcing Solutions

Expiration Date

July 27, 2026

Requirements

GCSE Maths and English Language or equivalent at grade C/4 or above
Level 3 qualification in relevant subject area e.g. Coaching, Health and Social Care, Youth Work
Experience of working with young people (including 14-19 year olds) and vulnerable adults
Microsoft applications, including a working knowledge of databases
The ability to deal with sensitive situations and work in a confidential manner

Job Responsibility

Providing first response to incidents across the College site
Acknowledge and deal with incidents which may occur from our Brinsbury Bus Service
Demonstrating a proactive approach when answering queries from internal and external staff relating to the Brinsbury Bus Service
Being aware of any areas of concern and assist managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues, and to implement de-escalation techniques and restorative justice
Laising with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff
Promoting positive behaviour in line with the College’s core values and uphold professional boundaries
Maintaining accurate records
Where applicable or appropriate, work with Closed Circuit TV (CCTV) and any associated radio links or watch schemes, to provide a proactive and regularly assisted support across the College and as appropriate in the local community

What we offer

Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay
25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement
Opportunity to purchase up to 5 days additional leave
Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries
Family friendly policies – including enhanced maternity, paternity and adoption pay
Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities

Parttime

Night Support Coach

We have an exciting opportunity for a Support Coach to join our new Independent ...

Location

United Kingdom , Havering

Salary:

27000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Understanding of the housing and social needs of people who have recently been released from prison
Ability to build meaningful professional relationships and rapport with people from varying backgrounds
Ability to create tailored support plans to support rehabilitation and reintegration within the community
Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Job Responsibility

Ensuring the safety and wellbeing of residents and participants at all times
Engaging with residents throughout the night, ensuring they are adhering to their license conditions
Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations
Focusing on empowering our residents to take control over their lives and meet their personal goals
Keep support plans updated on our online portals as appropriate

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards

Fulltime

Community Health Coach

Location

United States , Hudson Valley

Salary:

61463.00 - 65000.00 USD / Year

MJHS

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Social Work, psychology or related health field preferred
Minimum 1-2 years of relevant work experience in long term care, managed care, home care, geriatrics, hospital setting, or hospice
Prior experience in an interdisciplinary service delivery environment preferred
Working knowledge of Medicare and Medicaid regulations
Strong background in addressing Social Determinants of Health/Certification

Job Responsibility

Conduct in-person care management visits to identify and provide appropriate interventions based on the psychosocial, environmental, and spiritual needs of the member
Use pre-established criteria & care management scripts to identify Social Determinants of Health (SDOH) needs while in the members’ home, in accordance with departmental workflow
Provide education on how to access covered and non-covered benefits and ensure continuity of care across all healthcare settings by collaborating with the interdisciplinary team
Utilize benefit structure and community-based resources to address member needs
Educate members on preventative health, quality of life interventions, plan benefits, Advanced Directives/Health Care Proxy/Power of Attorney (POA) and help to facilitate the completion of such documentation
Collaborate with the Primary Care Management, report findings, & submit completed documentation to the Support Staff Supervisor

What we offer

Tuition Reimbursement for all full and part-time staff
Generous paid time off, including your birthday!
Affordable and comprehensive medical, dental and vision coverage for employee and family members
Two retirement plans! 403(b) AND Employer Paid Pension
Flexible spending

Fulltime

Manager, Product Support - Discovery & Community

Lead a team of specialists responsible for delivering fast, high-quality support...

Location

United States , New York

Salary:

108000.00 - 162000.00 USD / Year

Patreon

Expiration Date

Until further notice

Requirements

At least 3 years of experience in a Support Management position
Strong people management fundamentals, including strong performance management, coaching, and direct, consistent feedback
Proven ability to delegate, empower, and build ownership within a team—without becoming the bottleneck
Excellent cross-functional communication skills, with the ability to build alignment and influence without formal authority
Operational rigor: able to define objectives, success criteria, milestones, and execution plans with clarity
Experience improving resolution times and support outcomes in live/synchronous/network support environments (or similar high-urgency support models)
Strong judgment and customer empathy, including the ability to make creator-first tradeoffs even when it creates complexity for support teams
Ability to interpret support signals (ticket volume trends, sentiment, bug patterns) and translate them into strategy and execution
Comfort working in demanding environments with shifting priorities, high expectations, and multiple competing workstreams

Job Responsibility

Lead, hire, and coach a team of Product Support specialists focused on Patreon’s Discovery and Community product areas, ensuring strong performance, clear expectations, and a healthy team culture
Own the end-to-end support experience for Discovery and Community, including ticket handling strategy, escalation paths, and operational standards that drive measurable outcomes
Build the mechanisms to hold the team accountable to results, including goals, operating rhythms, performance feedback, and quality expectations
Partner with Workforce Management and Support leadership to allocate resources effectively as volume and channel mix evolves (including the shift toward synchronous support in 2026)
Collaborate closely with Product, Engineering, and other cross-functional stakeholders to influence roadmap decisions using ticket trends, customer sentiment, and operational insights
Drive improvements in Full Resolution Time and CSAT by identifying root causes, removing workflow friction, and strengthening coaching and quality practices
Establish strong bug triage and escalation practices, ensuring support feedback is actionable, visible, and consistently translated into product improvements
Lead through ambiguity and change, helping the team stay resilient as processes, tooling, and expectations evolve
Create growth opportunities for the team through thoughtful delegation, stretch work, and clear development paths

What we offer

Offers Equity
competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching

Fulltime

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Community Support Coach

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Job Responsibility

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