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Community Study Programme Co-ordinator

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Learning Curve Group

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Location:
United Kingdom , Field Based

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Category:
Education

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Contract Type:
Not provided

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Salary:

25178.40 - 28000.00 GBP / Year
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Job Description:

Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

Job Responsibility:

  • Act as the first point of contact for learners, providing professional support in person, by telephone and digitally
  • Support learner recruitment by managing course enquiries and contacting potential learners to arrange interviews, inductions and enrolments
  • Deliver high-quality Information, Advice and Guidance (IAG) to ensure learners are placed on appropriate programmes and understand progression opportunities
  • Support the wider team with learner enrolment and onboarding
  • Complete web enrolments and ensure learner data is accurate and up to date across MIS and internal systems
  • Process learner paperwork including eligibility checks, residency, benefits, ID, DBS applications and funding documentation
  • Maintain accurate learner files and audit trails in line with funding and compliance requirements
  • Monitor learner attendance across community delivery sites, liaising with tutors and managers as required
  • Contact learners where attendance or engagement concerns arise and support early intervention activity
  • Collect and record learner outcomes and associated evidence where applicable
  • Support learners with bursary and financial support applications, including collecting, checking and chasing evidence
  • Resolve learner finance queries in line with funding rules and internal processes
  • Provide pastoral support to learners and escalate safeguarding or welfare concerns in line with policy
  • Liaise with employers to support work placement set-up, attendance and progression
  • Support tutors with health and safety documentation related to work placements
  • Undertake reception duties across community sites where required, providing advice and guidance to learners, colleagues and visitors
  • Support tutors with learner inductions and ensure required paperwork is prepared
  • Invigilate exams when instructed
  • Support the coordination of resources, stock checks and procurement activity where required
  • Work with the property team to report and follow up building issues through internal systems
  • Be available to support other academies or community sites in line with business needs
  • Complete Health & Safety and First Aid training as required and promote a safe learning environment

Requirements:

  • Excellent verbal and written communication and interpersonal skills
  • Previous experience in an administration/compliance role
  • Proficient IT skills including MS suite and PowerBi (desirable)
  • Strong administrative, time-management and organisational skills
  • Experience working in education, training or community-based settings
  • Ability to manage multiple priorities and work independently across sites
  • Confident and professional telephone manner
  • Learner-centred and customer-focused approach
  • Knowledge of safeguarding and learner support practices
  • Strong attention to detail and ability to maintain accurate records
  • Full UK Drivers License and access to own vehicle - must be able to commit to weekly travel Huddersfield and Sheffield, and fortnightly to Middlesbrough.

Nice to have:

  • Experience within Further Education/Training and/or Study Programmes
  • Health & Social Care, Childcare or Hair & Beauty background
  • Knowledge of funding, bursaries and MIS systems
  • Experience engaging with employers or external stakeholders
  • Understanding of barriers faced by disadvantaged or vulnerable learners
What we offer:
  • 36 hour week
  • 26 days annual leave + Bank Holidays
  • Buy & Sell an additional 5 days each year
  • Length of service annual leave increments starting at 2 years
  • Healthcare Scheme
  • Tech Scheme
  • Ikea Scheme
  • Cycle to work Scheme
  • Paid Volunteer day each year
  • Student / Teacher Discount
  • Uniform

Additional Information:

Job Posted:
May 19, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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