Community Specialist

As part of a Social Content Pod that engages directly with our client, a market-leading global CPG business, this role combines cultural intelligence with community management across all social communities within your assigned category. You'll be responsible for identifying emerging trends and consumer behaviours while being the 'live' voice and ears of the brands. This dual focus allows you to both shape meaningful conversations and gather valuable insights that inform brand strategy. The role will be accountable for driving engagement with audiences as well as managing the owned channels and social presence for relevant brands, acting as the primary point of contact for the online community.