Community Relationship Manager

• Researching and understanding the landscape of influencers and community partners in your respective market
• Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups
• Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
• Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
• Collaborating with Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
• Building and nurturing relationships with local leaders to create long-term alliances with mutually beneficial outcomes
• Acting as the point of contact for both the Outreach Team & community partners for cross-functional initiatives
• Maintaining regular touchpoints and contact with key stakeholders to review KPIs and updates
• Overseeing cross-collaboration initiatives with key stakeholders and reviewing success
• Developing and managing a 6+ week forward-looking calendar of events with local leaders in the community
• Coordinating all details of the events to ensure engagement and lead generation
• Clearly communicating objectives, strategy, and expectations for each event with regional teams

• Previous experience in account or community engagement
• Comfort with cold calling and prospecting in a business-to-business environment
• Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
• Unique ability to adapt and overcome external relationship issues for positive outcomes
• Ability to manage multiple projects & accounts simultaneously
• Ability to work proactively to generate new growth opportunities for our Outreach Teams
• Public speaking combined with strong written and verbal skills
• Bachelor’s degree or equivalent work experience required
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization

Fluency in additional languages beyond English, such as Spanish, Polish, Russian

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• Flexible work environments
• Opportunities for high levels of responsibility and rapid advancement