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Community Relations Specialist II

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L.A. Care Health Plan

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Location:
United States , Los Angeles

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Category:
Public Relations

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Contract Type:
Not provided

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Salary:

67186.00 - 107498.00 USD / Year
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Job Description:

As a key creative member of a cross-functional Communications team, the Community Relations Specialist II provides a wide range of essential project support, including co-facilitation of stakeholder meetings and trainings, as assigned, coordinating the delivery of services and goods required for meetings, verification of stakeholder eligibility for committee participation, stipend disbursement, and logistics and data management for stakeholder meetings and activities as assigned.

Job Responsibility:

  • Co-facilitation of stakeholder meetings and trainings
  • Coordinating the delivery of services and goods required for meetings
  • Verification of stakeholder eligibility for committee participation
  • Stipend disbursement
  • Logistics and data management for stakeholder meetings and activities
  • Contribute to ensuring the organization's sponsorships program aligns with strategic priorities
  • Collaboration with multiple departments
  • Establishing and maintaining relationships internally and externally
  • Evaluating and routing a high volume of sponsorship requests
  • Writing, creative development, cultivating relationships with community-based organizations
  • Event planning and support
  • Represent the organization in interactions with a wide variety of stakeholders
  • Create and coordinate internal and external communications strategies and campaigns
  • Identify communications opportunities for dissemination of approved messaging
  • Writing and updating messaging
  • Supporting intradepartmental communications campaigns through a variety of channels, including social media
  • Monitoring and responding to stakeholder inquiries
  • Tracking data and regularly reporting on internal and external stakeholder engagement metrics
  • Support the creation of multi-media messaging strategies and social media content
  • Support the Enrollee Advisory Committee through co-development of presentations
  • creating and maintaining stakeholder engagement data
  • generating reports
  • responding to stakeholder inquiries
  • conducting research
  • Responsibilities associated with the planning, preparation, execution, delivery and follow-up of assigned stakeholder meetings and activities
  • Support annual sponsorship priorities
  • Identify strategic sponsorship opportunities
  • Build and maintain positive relationships with stakeholders
  • Regularly evaluate sponsorship review and approval processes
  • Interface with Marketing to develop layout/design of ads for sponsorships

Requirements:

  • Associate's Degree (or equivalent education/experience)
  • At least 4 years of experience developing and maintaining relationships with key stakeholders
  • Experience planning and leading meetings, including developing agendas and minutes, following up on action items
  • Experience collaborating with multiple stakeholders to provide education to consumers, providers, and advocates
  • At least 2 years of developing content for social media audiences
  • Knowledge and understanding of the unique needs of special populations
  • experience working with culturally-diverse stakeholders
  • knowledge of public agencies, organizations, and other resources that support traditionally-underserved communities
  • Able to clearly and appropriately communicate with diverse stakeholders in a professional manner
  • Excellent oral and written communication skills
  • Ability to exercise good judgment and utilize strong problem solving skills
  • Ability to multi-task and meet competing deadlines while maintaining attention to detail
  • Must be able to work independently or as part of a team
  • be business-minded as well as empathetic towards stakeholders
  • Demonstrated ability to handle a high-volume workload and to adapt quickly to a fast-changing environment
  • Skilled at creating social media content like reels, stories and static posts
  • Proficiency in MS Office including Outlook, Word, Excel, PowerPoint, Canva, CapCut and Chat GPT
  • Must be able to persuade and influence the behavior of vendors and stakeholders
  • Travel to offsite locations for work
  • Must be available on weekends and evenings

Nice to have:

  • Bachelor's Degree in Communications or Related Field
  • Proficiency in Adobe Photoshop and InDesign, MS Visio, Project, SharePoint, and Access
  • Strong knowledge and understanding of Medi-Cal, Medicare and related public health programs
  • Strong interpersonal skills, ability to read non-verbal cues, high level of situational adaptability
What we offer:
  • Medical, Dental and Vision
  • Wellness Program
  • Paid Sick Leave

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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