Community Relations Manager

• Develop and execute integrated marketing campaigns across digital, print, and social media platforms
• Create visually appealing and on-brand materials for membership promotions, newsletters, press releases, Garden website, social media, event flyers, and other marketing collateral using graphic design software
• Manage website, social media accounts and calendars to increase audience engagement and visibility
• Develop and execute strategies to recruit, retain, and engage members
• Manage member communications including renewals, welcome packets, and exclusive member content
• Develop and manage internal and external communication strategies to effectively engage current and potential members. This includes writing and distributing newsletters, email campaigns, and social media content
• Develop a volunteer program to recruit, train, and support a dynamic volunteer corps including gardeners, docents, event helpers, and student interns
• Represent the garden at university and public events to raise visibility and build partnerships
• Work closely with the education and horticulture teams to promote public programs and exhibitions
• Foster relationships with local organizations, businesses, schools, and cultural institutions

• Bachelor's Degree in Marketing, Communications, Public Relations or a similar field
• Three (3) - (Five) 5 years of experience in web design, communications, or public relations
• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Effective communication (verbal and written), organizational and human relations skills

Nonprofit/cultural institution, museum, public garden, zoo, or nature center