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We are looking for a dedicated Community Relations Coordinator to join our team in Humble, Texas. This part-time role focuses on supporting employee engagement initiatives, with a primary emphasis on ticket distribution and administrative tracking. As a highly customer-facing position, it requires excellent communication skills, a positive attitude, and strong organizational capabilities. This is a long-term contract opportunity designed for a dependable individual who thrives in a detail-oriented environment.
Job Responsibility:
Facilitate the distribution and tracking of event tickets for Houston-area activities, including the Houston Livestock Show and Rodeo and Houston Astros games
Manage ticket allocation for regional events, such as Colorado Rockies and Midland Rockhounds games, ensuring accurate documentation
Maintain detailed records of ticket assignments, confirmations, returns, and usage with precision
Address employee inquiries and concerns with professionalism, escalating issues when necessary
Update and manage tracking spreadsheets using tools like Excel to ensure accurate inventory and accountability
Assist with generating basic reports related to ticket utilization, employee participation, and inventory levels
Recognize recurring questions or issues and communicate them to improve processes and employee engagement
Support continuous improvement by identifying gaps in ticketing or administrative workflows
Collaborate with team members to ensure seamless distribution and alignment with organizational goals
Requirements:
Proven experience in a customer-facing role, demonstrating strong service skills
Excellent verbal and written communication abilities
High attention to detail and organizational skills to manage multiple tasks effectively
Basic proficiency in Excel for data entry and maintaining accurate records
Dependable and punctual, with a commitment to consistent availability
Ability to respond professionally to inquiries while managing competing priorities
Nice to have:
Familiarity with advanced Excel functions, such as pivot tables and formulas
Experience with data analytics or engagement reporting
What we offer:
medical, vision, dental, and life and disability insurance