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Robert Half Logo Robert Half · Office Administration

Community Relat. Coordinator - I

United States, Houston · Job Posted May 04, 2026
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Job Description

We are looking for a customer-focused, detail-oriented individual to support employee engagement activities and manage ticket coordination for events in Houston, Texas. This Long-term Contract position is well suited for someone who enjoys daily interaction with employees, communicates clearly, and keeps detailed records with a high level of accuracy. The role combines front-desk style service, administrative tracking, and reporting support in a fast-paced environment where reliability and strong service standards are essential.

Job Responsibility

  • Coordinate the distribution of employee event tickets and maintain accurate records of allocations, confirmations, returns, and attendance usage
  • Assist with ticket support for Houston-area programs as well as selected regional events, ensuring requests are handled promptly and effectively
  • Respond to employee questions with patience and clarity, providing helpful guidance and escalating concerns when appropriate
  • Update tracking spreadsheets and logs on a regular basis to keep inventory and participation data current and dependable
  • Prepare basic summaries related to ticket activity, employee participation, and available inventory for internal review
  • Monitor recurring inquiries or operational issues and share observations that may help improve service and process efficiency
  • Support day-to-day engagement activities by balancing multiple requests while maintaining accuracy, organization, and a positive service experience

Requirements

  • Prior experience in a customer-facing or service-oriented role, ideally involving frequent in-person or direct employee interaction
  • Strong verbal and written communication skills with the ability to provide clear, thoughtful responses
  • Excellent attention to detail and dependable organizational habits, including consistent follow-through on assigned tasks
  • Working knowledge of Microsoft Excel for data entry, spreadsheet upkeep, and routine tracking activities
  • Ability to manage several requests at once without sacrificing accuracy, timeliness, or consistency
  • Proven reliability, punctuality, and the ability to maintain steady availability in an onsite setting. Experience with reporting, metrics tracking, or dashboard support is preferred. Additional familiarity with Excel features such as formulas, pivot tables, or data validation is a plus.

Nice to have

  • Experience with reporting, metrics tracking, or dashboard support
  • Additional familiarity with Excel features such as formulas, pivot tables, or data validation

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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