Community Outreach Manager

• Work with the Marketing Manager to develop and implement marketing and public relations plans and strategies that grow participation, increase visibility, and support community engagement efforts
• Build and maintain relationships with community organizations, schools, local businesses, media outlets, and golf associations to support outreach goals, programming participation, and community connection
• Maintain a calendar of outreach activities, including community events, clinics, open houses, workshops, and other engagement opportunities
• Collaborate with Player Development and Food & Beverage teams to design, promote, and execute golf and non-golf programs, events, and experiences that increase community engagement, drive participation, and introduce new audiences to Portland Parks Golf facilities
• Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding outreach plans and strategies – including but not limited to the PP&R, Portland’s Golf Advisory Committee, the Portland Business Alliance, and others
• Sustain positive relationships and communicate clearly, tactfully, and professionally with employees, customers, and community partners. Support staff awareness of outreach initiatives to ensure consistent messaging and positive customer experiences
• Develop and implement a Community Engagement and Access Plan that outlines goals, strategies, and initiatives designed to increase awareness, participation, and utilization of golf and recreational offerings across the Portland community. This may include outreach to new or underserved audiences, introductory programs, partnerships, and events that reduce barriers to participation
• Collaborate with property leadership to support staff awareness of community engagement initiatives, outreach programs, and customer-facing experiences to ensure accessibility, clarity, and consistency
• Monitor programs, events, and customer experiences and make recommendations to improve access, participation, customer service, and community connection
• Conduct ongoing research on community engagement best practices, event opportunities, public recreation trends, and outreach strategies, and recommend enhancements that support participation, awareness, and program effectiveness
• Design signage and promotional materials that inform customers and community members about programs, events, and opportunities available at Portland Parks Golf facilities
• Create and maintain project plans, reports, design slide presentations, and provide regular status updates and ensure timely submission of monthly reports to all stakeholders
• Perform other duties as appropriate and as needed based on business needs

• BA or BS degree preferred
• 3 or more years applicable strategic planning, marketing, communications, public relations, or a related field
• Ability to apply principles and methods of community outreach to support broad participation, effective communication, and engagement across diverse audiences
• Demonstrated quality written, verbal, and interpersonal communication skills
• Ability to analyze and solve problems
• efficiently handle multiple duties under pressure with minimal supervision
• work flexible hours as required including nights/weekends
• Positive attitude, professional manner and appearance in all situations
• Experience in golf and/or hospitality environments, or a working knowledge of the game of golf, is preferred

Experience in golf and/or hospitality environments, or a working knowledge of the game of golf, is preferred

• Health insurance
• retirement plan
• paid time off