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Ambercare Hospice is seeking a compassionate and dedicated Community Outreach Coordinator to join our newly restructured team in Espanola, NM. Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformation—where team members support and uplift one another in order to provide the highest quality care to patients and their families during life’s most critical moments.
Job Responsibility:
Receive referrals by phone or in person for designated department
Provide an explanation of the benefits to patients, families, and community contacts
Assist with finding alternative services when the patient is not a candidate for hospice
Oversee scheduling of initial nursing assessment and admission
Maintain admission packets and ensure that proper forms are available to admissions staff
Assist community outreach representatives with marketing activities to promote relations with referral sources
Assist with the completion of admission paperwork as needed
Adhere to work schedule and maintain good punctuality and attendance record
Provide telephone and clerical support to other staff members as time allows
Maintains accurate clinical records, keeping track of goals and progress of clients’
Requirements:
Be eighteen (18) years of age or older
At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
Ability to complete necessary documentation appropriately, legibly, and timely
Ability to handle stressful and delicate situations
Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
Valid driver’s license and proof of insurance are required