Community Mortgage Bank Sales Consultant, Wells Fargo

Wells Fargo

Location:
United States, Long Beach

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Community Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Sit within assigned bank branches and originate mortgage loans, collaborate with branch leadership, and provide high quality customer service to prospective and existing customers.

Job Responsibility:

Sit within assigned bank branches and originate mortgage loans
Collaborate with branch leadership, participate in branch huddles, mentor and coach employees
Conduct outbound calls to existing and prospective customers regarding mortgage loan products
Interact with customers to understand their needs and provide high quality customer service
Process loan applications for mortgage transactions and review rates and terms within guidelines
Maintain high standard of client satisfaction and quality
Adhere to policies, underwriting requirements, compliance requirements, and loan procedures
Collaborate with fulfillment partners
Stay informed of mortgage industry trends and developments

Requirements:

2+ years of sales experience
Bilingual speaking and reading proficiency in Spanish/English
2+ years of mortgage retail sales experience
Expertise of general lending products and overall mortgage industry experience
Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
Established relationships with diverse realtor organizations and affordable lending nonprofits in assigned market
Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs
FHA/VA & conventional loan experience
Knowledge and understanding of sales prospecting and generating referrals
Experience with educating clients on various mortgage purchase programs
Experience developing and cultivating professional relationships
Customer service experience
Basic Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Ability to provide leadership by coaching, training, and mentoring
Willingness to travel
Must take and pass required Spanish language assessment
Reliable transportation
Ability to work nights, weekends, or holidays as needed or scheduled
SAFE registration at the time of employment
Meet Consumer Financial Protection Bureau qualification requirements

Nice to have:

FHA/VA & conventional loan experience
Established relationships with diverse realtor organizations and affordable lending nonprofits
Experience with community loan products

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 26, 2025

Expiration:
October 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Community Mortgage Bank Sales Consultant