Community Mortgage Bank Sales Consultant (SAFE)

• Sit within assigned bank branches and originate mortgage loans
• collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes
• perform miscellaneous duties as needed and required
• Exercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
• Interact with customers to understand their needs and provide high quality customer service
• inform prospective and existing customers of Wells Fargo Home Mortgage programs
• analyze and offer mortgage loan products based on the client's needs
• Process low to moderately complex loan applications for mortgage transactions and review rates and terms within guidelines
• Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
• Adhere to policies, underwriting requirements, compliance requirements, and loan procedures
• collaborate with fulfillment partners to meet the needs of clients throughout the origination process
• Stay informed of mortgage industry trends and developments in the assigned market
• develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace

• 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of mortgage retail sales experience
• Expertise of general lending products and overall mortgage industry experience
• Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
• Established relationships with diverse realtor organizations and affordable lending nonprofits in assigned market
• Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs
• FHA/VA & conventional loan experience is preferred
• Knowledge and understanding of sales prospecting and generating referrals
• Experience with educating clients on various mortgage purchase programs
• Experience developing and cultivating professional relationships
• Customer service experience
• Basic Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to provide leadership by coaching, training, and mentoring
• Bilingual speaking proficiency in Spanish/English preferred

• FHA/VA & conventional loan experience is preferred
• Bilingual speaking proficiency in Spanish/English preferred

Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission