Community Manager Job at Sun Communities (New Braunfels)

Community Manager

Sun Communities

Location:
United States , New Braunfels

Category:
Real Estate

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/7 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.

Job Responsibility:

Oversee administrative functions, marketing, leasing, and the sale of both new and pre-owned homes
Manage property maintenance, budgeting, team performance, and foster strong resident relations
Manage the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes
Handle delinquencies and approve eviction proceedings while adhering to Sun’s policies
Monitor, code, and approve all invoices for operating expenses and sales related costs
Resolve complaints and respond to issues in a timely manner
Coordinate team member selection and development
Manage LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
Ensure compliance with federal, state, and local agencies that regulate fair housing laws and community operations
Review and approve/deny residency applications
Initiate lease renewals and rent increase letters
Consult with RVP to determine the best course of action in the event a situation does not have an established guideline
Inspect and recommend purchase and renovation of used/repossessed homes
Prepare sites for Sun Homes models
Handle emergencies that arise onsite
Ensure compliance of safety policies
Ensure that community appearance is maintained to Sun’s curb appeal standards
Assist with preparation of budgets
Report deficiencies that would adversely affect the operation of the community
Review and compile property accounting reports for the Accounting team

Requirements:

High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
2 years in property management experience, including 2 years of supervisory experience (Required)
6 months in prior sales and leasing experience (Required)
6 months in previous experience using NetSuite (Preferred)
General knowledge of maintenance
Demonstrated leadership abilities
Strong organizational skills
Excellent verbal and written communication skills
Solid negotiation skills
Ability to thrive in a fast-paced environment
Working knowledge of basic accounting principles
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
Flexibility to respond to community needs during non-business hours
Ability to live on-site within the community (housing provided)
Must have a valid driver's license

Nice to have:

Bachelor's Degree in Real Estate, Hospitality, or Business
6 months in previous experience using NetSuite

What we offer:

Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty