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Sun Communities Logo Sun Communities · Real Estate

Community Manager

United States, New Braunfels · Job Posted May 15, 2026
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Job Description

The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/7 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.

Job Responsibility

  • Oversee administrative functions, marketing, leasing, and the sale of both new and pre-owned homes
  • Manage property maintenance, budgeting, team performance, and foster strong resident relations
  • Manage the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes
  • Handle delinquencies and approve eviction proceedings while adhering to Sun’s policies
  • Monitor, code, and approve all invoices for operating expenses and sales related costs
  • Resolve complaints and respond to issues in a timely manner
  • Coordinate team member selection and development
  • Manage LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
  • Ensure compliance with federal, state, and local agencies that regulate fair housing laws and community operations
  • Review and approve/deny residency applications
  • Initiate lease renewals and rent increase letters
  • Consult with RVP to determine the best course of action in the event a situation does not have an established guideline
  • Inspect and recommend purchase and renovation of used/repossessed homes
  • Prepare sites for Sun Homes models
  • Handle emergencies that arise onsite
  • Ensure compliance of safety policies
  • Ensure that community appearance is maintained to Sun’s curb appeal standards
  • Assist with preparation of budgets
  • Report deficiencies that would adversely affect the operation of the community
  • Review and compile property accounting reports for the Accounting team

Requirements

  • High School Diploma or GED (Required)
  • Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
  • 2 years in property management experience, including 2 years of supervisory experience (Required)
  • 6 months in prior sales and leasing experience (Required)
  • 6 months in previous experience using NetSuite (Preferred)
  • General knowledge of maintenance
  • Demonstrated leadership abilities
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Working knowledge of basic accounting principles
  • Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
  • Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
  • Flexibility to respond to community needs during non-business hours
  • Ability to live on-site within the community (housing provided)
  • Must have a valid driver's license

Nice to have

  • Bachelor's Degree in Real Estate, Hospitality, or Business
  • 6 months in previous experience using NetSuite

What we offer

  • Comprehensive Medical and Prescription coverage
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program
  • Vacation RV Site Discounts
  • Team Member Perks & Discounts program
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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