Community Manager Job at Vidsy (Toronto)

Job Description

We’re looking for a highly organised, proactive, and people-obsessed Community Manager to join Vidsy’s fast-growing Community Team. Vidsy’s Community Team sits at the heart of everything we do, empowering tens of thousands of Creators around the world to deliver exceptional social-first content for brands like PepsiCo, L’Oréal Paris, Activision Blizzard and many more. From onboarding and briefing, to day-to-day support, to project delivery, we ensure Creators have the clarity, confidence and resources they need to do their best work.

Job Responsibility

Creator & Project Management Manage and support groups of Creators delivering social-first content across multiple concurrent briefs
People & Relationship Building Contribute to initiatives that strengthen community engagement and turn engaged contributors into long-term champions
Operational Excellence Proactively support day-to-day production logistics, from arranging product shipments to processing payments and tracking deliverables

Requirements

Exceptional project and operational management skills
Strong autonomy and problem-solving ability
Outstanding communication and organisation
Deep empathy for Creators and freelancers
A calm, steady approach under pressure

Nice to have

Experience recognising and attracting creative talent (UGC Creators, influencers, videographers, editors)
Previous experience delivering digital marketing or creator-led campaigns (agency or in-house)
Experience with tools like Intercom, Airtable, or other workflow/CRM platforms
A social-native mindset, passion for digital culture, social media trends and emerging creators