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You will be responsible for establishing and maintaining a strong community in your location via professional networking efforts, cool events, and creative and engaging activities. You breath customer service and are dedicated to deliver a 5* experience. With excellent communication skills and a passion for connecting people, your job is to create an all-around amazing experience for Mindspace members. As a Community Manager, you will basically be the heart and soul of our diverse community - caring, attuned to people’s needs and exceedingly proactive.
Job Responsibility:
Building and maintaining a strong community via networking and events
Engaging, growing and nurturing the Mindspace community
keeping things fresh and interesting
Creating an inclusive environment that fosters collaboration and creativity - both internally and externally
Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
Being the point of contact for your community members and solving all member-related issues
Requirements:
BA degree in a related field - a must
Demonstrated face-to-face customer service and sales experience
Strong verbal and written communication skills
High level of English – both oral and written
Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
Multi-tasking should be a walk in the park for you
Able to translate trends into actionable ways that anticipate customer and market needs
Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city
Nice to have:
Experience in marketing, writing, or managing social media – an advantage
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