Community Manager Jobs

Industrious

Location:
United States, Dallas

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

60000.00 - 70000.00 USD / Year

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Job Description:

As a Community Manager, you’ll be responsible for executing the tenant experience program across multiple buildings within the campus, reporting directly to the Senior Community Manager. You’ll bring to life each building’s programming — through events and programming, marketing and communications, and daily hospitality touchpoints that make tenants feel connected, valued, and inspired to spend their days here.

Job Responsibility:

Plan and execute a dynamic calendar of activations and events that build connection and engagement across multiple buildings
Manage logistics from start to finish — vendor coordination, setup, budgeting, on-site execution, and post-event reporting
Support event marketing and branded building communications — the app, digital signage, newsletters, and marketing collateral — in line with building and campus brand standards
Create and schedule content for the tenant app and newsletters, maintaining audience groups, posting timely updates, and helping drive engagement and adoption
Partner with the Senior Community Manager on campus-wide activations, communications campaigns, and storytelling moments that bring the district to life
Build meaningful relationships with tenants and workplace leads, becoming their trusted point of contact across the buildings you oversee
Welcome and onboard new tenants and employees so they feel informed and included from day one
Execute “in-suite” activations and everyday touchpoints that foster belonging and delight
Support tenant sentiment surveys (NPS, CSAT, etc.), collaborating on insights and action plans
Deliver on monthly Surprise & Delight and Interaction standards that keep the experience fresh and personal
Model Industrious’ hospitality principles and service standards in every interaction
Work closely with the Senior Community Manager, Property Management, Engineering, and Security teams to ensure smooth, consistent delivery across all buildings
Communicate and resolve issues with empathy, professionalism, and ownership
Share on-the-ground feedback that helps evolve programming, service standards, and tenant experience strategy

Requirements:

3–5 years of experience in hospitality, events, or community management
multi-site or campus experience strongly preferred
Strong communication, organization, and project management skills
A natural ability to balance creative ideas with operational precision
Comfortable managing multiple priorities and locations simultaneously
Proficiency in digital engagement and event-management tools
A polished, professional presence with a genuine passion for people and place

What we offer:

up to 10% of base salary in performance-related bonus pay
heavily subsidized healthcare plans
generous paid time off
long-term incentive program
wellness programs
professional development grants
401k plan

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Community Manager