Community Manager RPG Gaming Job at Trailer Park Group (Hollywood)

Job Description

We seek a social Community Manager to support the Mutiny team, working on behalf of one of the world's most influential gaming companies. This role will be focused on supporting the agency and client teams in the day-to-day operations for our clients’ owned and operated social media accounts. You will lead the management and deployment of all assets, filtering through the internal teams and publishing to our clients’ channels. You will also support the team on social reactive opportunities, reporting, and admin as needed.

Job Responsibility

Manage the deployment and publishing of content across all social media platforms
Partner with lead CMs and the Account team to ensure final assets are deployed correctly and on schedule
Supportive of UGC amplification and reactive opportunities
scouting, prepping creative presentations, and compiling qualitative community sentiment data
Maintains organization of all creative assets on the team’s internal servers and drives
Ability to QA assets and copy before reviews/final delivery
Share final assets and post copy to the publishing tracker and regional teams once approved by client
Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting
Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
Monitor competitors, partners, and well-known creators for opportunities to engage or amplify

Requirements

1-3 years of experience in supporting a Brand’s social media account
1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
Hands-on social listening experience
Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
Candidates must have strong RPG gaming experience and a strong interest in the gaming space
Previous employment as a social media community manager for a gaming or integrated marketing agency preferred
Social listening experience is absolutely required
Candidates must reside on the West Coast of the United States