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You will lead on the design and delivery of a borough-wide programme of resident engagement, ensuring community insight directly informs policy, strategy, and service transformation. This is a fast-paced, high-visibility role where you’ll work across teams and with external partners to strengthen how engagement is planned, delivered, and embedded into decision-making.
Job Responsibility:
Lead and deliver a programme of resident engagement activity across the borough
Oversee consultations and engagement work across Strategy & Communities
Commission and manage external research and engagement providers
Ensure resident insight is effectively captured, analysed, and applied to policy and service design
Work collaboratively with internal teams and external partners, including VCS organisations
Support transformation activity by embedding meaningful community insight
Requirements:
Proven experience in community engagement, consultation, or insight roles within the public sector
Strong understanding of participatory approaches (e.g. citizens’ assemblies)