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Community Hub Lead

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Supercell

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Location:
Finland , Helsinki

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Community Tech team builds the bridge between millions of players and the teams who create our games. We support our players and our community through products like the Creator Program, Community Hub, Spell Factory, and more. Our next big step is building the Community Hub, a central place for players to discover news, creators, rewards, and ways to engage with our games and each other. We’re looking for an experienced Product Manager (or producer-type “make-it-happen” person) to drive the strategy, execution, and daily operation of the Community Hub. You will bring vision, clarity, coordination, and momentum to a project that spans game teams, community, marketing, engineering, and external partners. This is a unique chance to build a new player-facing product at Supercell and shape how we connect with our global community. Our dream is to turn players into Superfans. In this role, you’ll sit at the center of the Community team, helping turn that vision into concrete plans.

Job Responsibility:

  • Own the strategy and day-to-day operations of the Community Hub, its roadmap, content flows, rollout plans, and player-facing experience
  • Drive execution across teams, ensuring alignment between community, marketing, game teams, engineering, and external agencies
  • Coordinate content, features, and integrations, including in-game news, creator content, social features, rewards, and live ops needs
  • Identify opportunities for growth, new features, and improvements in UX, engagement, and player activation
  • Create clarity by defining processes, milestones, and roles in a fast-moving, ambiguous environment
  • Measure success through engagement metrics, data insights, and qualitative community feedback and translate insights into clear recommendations for teams
  • Develop and maintain shared playbooks and ways of working, enabling Community Managers across games to learn from each other and reuse successful approaches

Requirements:

  • Experience in operations, production, product management, or growth roles, ideally owning multi-team digital products or services
  • A strong make-it-happen mindset: proactive, organized, resourceful, and comfortable leading without formal authority
  • Strong communication and coordination skills, with the ability to align diverse teams and stakeholders
  • Ability to bring clarity to ambiguous problem spaces and drive progress from 0→1 and 1→n
  • Experience making hypothesis-driven decisions and balancing short-term needs with long-term vision
  • Passion for games, online communities, and player engagement
  • Proven experience running complex, multi-stakeholder projects end-to-end (across product/tech, marketing, data, external partners)
  • Strong project management skills: capable of handling parallel initiatives, building realistic timelines, and structuring ambiguous work
  • Clear, concise communicator in English who keeps teams aligned without heavy process
  • Proactive and hands-on: you spot gaps in clarity or organisation and fix them without being asked

Nice to have:

  • Experience working with creators, social/community platforms, or live ops tools
  • Familiarity with web technologies or digital product development
  • Prior experience in gaming is a plus, but not required, interest and passion are what matter
What we offer:
  • Relocation support for you and your family
  • Comprehensive compensation and benefits structure
  • Work environment and resources to succeed while having fun

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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