Community Health Worker Job at CVS Health (Field)

Community Health Worker

CVS Health

Location:
United States , Field

Category:
-

Contract Type:
Not provided

Salary:

18.50 - 31.72 USD / Hour

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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position will work under the direction of a designated professional. This position requires in-state travel 50-75% of the time.

Job Responsibility:

Conduct home visits with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member’s culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations
Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member’s health and treatment plan through various communication channels
Build and maintain positive working relationships with the Aetna members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds
Work to reduce cultural and socio-economic barriers between clients and institutions
Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members
Assist members to identify socio- economic issues that affect their overall health and develop health/social management plans and goals
Identify gaps and opportunities to strengthen systems of care within the member’s community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs
Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills
Teach disease self-management (i.e., nutrition, symptom tracking and reporting)
Accompany members to appointments as needed
Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g., progress notes, letters), and other administrative responsibilities as needed
Travel extensively to client homes, community locations, various agencies, and other outreach destinations

Requirements:

Must reside within the following regions of Louisiana: Region 1: Orleans, Jefferson, St. Bernard, Plaquemines
Region 2: West Feliciana, East Feliciana, Pointe Coupee, West Baton Rouge, East Baton Rouge, Iberville, Ascension
Region 5: Beauregard, Allen, Calcasieu, Jefferson Davis, Cameron
Region 6: Winn, Grant, Vernon, Rapides, Avoyelles, Concordia, LaSalle, Catahoula
Region 7: Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches
Ability to travel 50-75% of the time. Must have access to reliable transportation
3-5 years' relevant work experience
1-2 years’ experience providing clinical support services
1 years of community outreach experience and knowledge of LA community resources
1 years’ experience working with clients with clinical needs (physical and/or behavioral health)
Demonstrated proficiency with a personal computer, keyboard navigation, and MS Office Suite applications (i.e., MS Teams, Outlook, Word, Excel, and other Electronic Health Record Systems)
Flexibility to work outside of core business hours Monday-Friday, 8am-5pm, to meet member needs
High school diploma or G.E.D.

Nice to have:

Experience in community/outpatient setting preferred
Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions
Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks preferred
Community Health Worker Certification or equivalent training and experience preferred
Bilingual speaking skills is a plus. – Spanish or French

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
February 22, 2026

Expiration:
February 28, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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