Community Health Worker

• Provides direct services to clients, such as health education and prevention programs
• Collects and maintains client records, ensuring confidentiality
• Acts as a liaison between clients and healthcare providers
• Conduct follow-ups with clients to ensure their needs are being met
• Conducts effective home visits and/or community events
• Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives
• Assist community members in understanding care plans and instructions
• Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services
• Performs other duties as assigned

• Completion of any required certifications or continuing education in community health within the first year of employment
• High School Diploma or GED required
• 1 – 2 years experience
• In-depth knowledge of community resources and health services
• Ability to assess client needs and provide appropriate interventions
• Experience working with diverse populations
• Ability to engage medical providers, primary care teams, community-based organizations, referral navigators and social services agencies
• Possesses knowledge of the community and population for related programs
• Ability to work effectively with a wide range of constituencies in a diverse community and work as a strong team member
• Must have strong interpersonal skills and good communication and literacy skills (in person, telephonically and written)
• Valid driver’s license required, excellent driving record and have reliable transportation
• Self-directed with excellent time management and detail orientation
• Knowledgeable of social drivers of health, community health, and health literacy principles
• Ability to navigate Epic or another Electronic Medical Record (EMR)
• Ability to navigate social care networks and platforms

Bachelor’s degree preferred

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program