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Community Health Worker

United States, Harwood Heights Employment contract 18.50 - 38.82 USD / Hour · Job Posted June 16, 2026
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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

  • Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
  • Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
  • Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
  • Form relationships with and build an inventory of local community organizations that may benefit our patients
  • Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
  • Assist patients with completion of applications for accessing eligible benefits and resources
  • Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
  • Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
  • Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations
  • this means having access to a reliable means of transportation to do so is required
  • Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
  • Complete referrals to organizations and agencies as needed
  • Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
  • Support care team decision making through participation in interdisciplinary team meetings
  • Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
  • Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
  • Other duties as assigned

Requirements

  • Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
  • Strong oral and written communication skills
  • Ability to manage multiple priorities while maintaining a positive attitude
  • Dedication to serving the community and building meaningful relationships
  • Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
  • Access to reliable transportation and ability to travel throughout the community to various locations
  • US work authorization

Nice to have

  • Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
  • Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
  • Knowledge of community resources and resource navigation
  • Community Health Worker certification or Associates or Bachelors in a related field is a plus
  • Experience utilizing electronic medical record systems
  • A problem-solving orientation and a flexible and positive attitude

What we offer

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • bonus, commission or short-term incentive program
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