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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Community Fundraising Team Administrator

United Kingdom, Northampton 25000.00 GBP / Year · Job Posted April 11, 2026
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Job Description

As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.

Job Responsibility

  • Manage the community events email inbox and respond to supporter enquiries
  • Record correspondence, actions and new supporter details on our CRM database
  • Run basic CRM reports, including participant lists for fundraising events
  • Use digital fundraising platforms to ensure accurate supporter allocation and reporting
  • Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
  • Maintain supporter consent records and upload personal stories following internal processes
  • Support financial administration, such as invoice tracking and checking fundraising targets
  • Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required

Requirements

  • Strong administrative and IT skills, including Microsoft Office
  • Ability to use CRM databases
  • Ability to organise, manage and prioritise your own workload
  • Excellent accuracy and attention to detail across written, telephone, virtual and in‑person communication
  • Ability to deliver excellent customer service
  • Understanding of data protection requirements
  • Ability to work flexibly and support multiple teams

What we offer

  • 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
  • Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
  • 24/7 GP access via phone and video
  • Life assurance and confidential counselling helplines
  • Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
  • Access to Benefit Hub for discounts on everyday shopping
  • Enhanced pension scheme
  • Opportunities for training and personal development
  • Hybrid working
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