Community Experience Lead Jobs

New

Community Experience Lead

We’re seeking an exceptionally warm, service-driven, and community-minded Commun...

Location

United States , Washington DC

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience
Oversee daily front-of-house operations to maintain a streamlined, professional, and welcoming environment
Support team training, scheduling, and performance to uphold service excellence across all club touchpoints

Fulltime

New

Community Experiences Manager

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , San Francisco; New York

Salary:

122000.00 - 260000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

5+ years of experience in community engagement, marketing, or related fields
Proven experience running community programs at scale (e.g., hackathons, awards, ambassador/advocacy programs)
Strong operations and program management background—you know how to build frameworks that scale
Excellent cross-functional collaboration skills with marketing, product, events, and brand teams
A strategic mentality with a hands-on approach
you’re comfortable switching between high-level planning and detailed execution
A passion for community building and a track record of creating engaging, meaningful experiences

Job Responsibility

Design and lead hackathon and contest programs that drive product adoption and community engagement
Own and scale an advocacy program to empower and enable passionate users to champion Figma
Develop recognition and awards programs that spotlight community contributions and celebrate innovation
Partner cross-functionally with product marketing, developer marketing, brand, events, and the broader community team to integrate community programs into key launches and moments
Define, track, and report success metrics across growth, retention, advocacy, and adoption

What we offer

equity to employees
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

New

Creative Brand, Community & Growth Lead

We are hiring a Creative Brand, Community & Growth Lead as our first in-house ma...

Location

United States , Watertown

Salary:

120000.00 - 160000.00 USD / Year

Tutor Intelligence

Expiration Date

Until further notice

Requirements

3 or more years of experience in marketing, brand, creative production, community building, or related roles in fast-paced startups
Demonstrated ability to create and execute compelling narratives, campaigns, events, or product launches
Strong visual and creative instincts with the ability to direct aesthetic and storytelling choices
Comfortable working across brand, community, and growth functions with a hands-on approach
Experience collaborating directly with founders, product teams, and sales leaders
Strong writing and communication skills across formats such as web, social, press, and long-form content
Track record of producing high-quality work with limited resources and shifting priorities
Experience managing agencies, contractors, and creative vendors
Ability to thrive in ambiguous, high-velocity environments and take projects from concept to execution

Job Responsibility

Develop and own Tutor’s core narrative, visual identity, messaging, and overall creative direction
Plan and execute company and product launches across events, PR, digital channels, and community touchpoints
Create and lead high-impact brand initiatives that elevate Tutor’s presence in the industry
Build and grow community engagement across customers, partners, and supporters
Experiment with growth channels and lightweight campaigns that drive awareness and qualified interest
Partner with leadership to connect brand, community, and growth efforts with company goals
Collaborate with product, engineering, and sales to shape stories, demos, and go-to-market moments
Hire and manage agencies or contractors for creative production, events, paid media, and PR when needed
Maintain a consistent and authentic public presence through social, content, and external communications

What we offer

generous equity
fully covered health + dental
unlimited PTO

Fulltime

New

Director of Fleet Management

Leads development and implementation of a multi-year technical and operational s...

Location

United States , Tampa; Bonita Springs

Salary:

90000.00 - 100000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor degree in business, IT or related field, or similar Military Logistics leadership experience
Three years of combined experience leading fleet analysis, cost control, service performance, routing efficiency and asset utilization
Three years of combined experience leading vehicle lifecycle management
Three years of combined experience leading contract management and database design
Three years of combined experience leading 100+ vehicles in multiple states
Three years of combined experience leading designing and delivering field training
Three years of combined experience leading fleet PCard administration and data mining for fuel/maintenance spend
One year supervisory experience in the Fleet management function
Fleet software experience preferred (ie Element, Wheels, eFleet)
Expert level knowledge of Excel

Job Responsibility

Leads development and implementation of a multi-year technical and operational strategy for Discovery Senior Living’s fleet of over 700 buses and automobiles
Lead technical transformation strategies for fleet
Launch fleet technology platform (ie Element, Wheels, eFleet), focusing on hierarchy, applications, operational processes, financials and reporting
Benchmark fleet performance, then drive costs down, quality/safety/compliance levels up, while streamlining stakeholder engagement and communication flow
Design and manage technical project development tactics that support operational performance and optimization
Supports collaborative engagement with stakeholders (Ops, Legal, Risk, Tech Partner, Capital Partners, Finance/Acct, etc.)
Manage vehicle lifecycle, including requisition, approval, lease/buy, license, title, registration, insurance, maintenance, repair, lease buy back and disposition for 700+ current vehicles tied to 360+ senior living communities across the US
Build and analyze datasets on fuel, maintenance, routing, service, and capacity utilization
Design and deliver technology and process training for field operations leadership
Lead annual budgeting and sourcing strategies, leveraging scale

Fulltime

New

Manager, Community Behavioral Health

The Community Operations Manager is responsible for the operation of firsthand’s...

Location

United States , Morrow, GA

Salary:

Not provided

firsthand

Expiration Date

Until further notice

Requirements

Minimum five years operational leadership experience in a healthcare-focused business (preferably leading community-based teams)
Experience in an early-stage or growth company (preferred)
Bachelor’s or Master degree in social work/human services field and/or business administration
Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing
must be eligible to drive under Company insurance policy
Exceptional interpersonal and communication skills, especially in working collaboratively with community-based staff and local providers
Excellent organizational, project management, and problem-solving skills, with a team-focused and continuous improvement orientation
Strong management and supervisory skills, including organizing and leading initiatives
Ability to be flexible and adaptable to changing strategies and needs
Openness in sharing best practices and challenges with operational leadership team

Job Responsibility

Serve as a Care Team Leader and engage in the coordination activities of community-based team members - Includes direct supervision of community team members
Ensure the seamless execution of firsthand’s operational and strategic plans, including adapting practices as the business evolves
Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand’s mission
Work with Senior Director, Community Operations to expand firsthand’s local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers
Support the management of individual and team performance to OKRs, effectively coaching community-based staff
Communicate key information, progress, and pain points to both internal staff and external partners
Lead recruitment of community-based staff in collaboration with the People team
Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff

What we offer

base, equity (or a special incentive program for clinical roles) and performance bonus potential
physical and mental health, dental, vision
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond)
supportive and inclusive culture

Fulltime

New

Manager, Community Behavioral Health

The Community Operations Manager is responsible for the operation of firsthand’s...

Location

United States , Gwinnett

Salary:

Not provided

firsthand

Expiration Date

Until further notice

Requirements

Minimum five years operational leadership experience in a healthcare-focused business (preferably leading community-based teams)
Experience in an early-stage or growth company (preferred)
Bachelor’s or Master degree in social work/human services field and/or business administration
Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing
must be eligible to drive under Company insurance policy

Job Responsibility

Serve as a Care Team Leader and engage in the coordination activities of community-based team members - Includes direct supervision of community team members
Ensure the seamless execution of firsthand’s operational and strategic plans, including adapting practices as the business evolves
Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand’s mission
Work with Senior Director, Community Operations to expand firsthand’s local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers
Support the management of individual and team performance to OKRs, effectively coaching community-based staff
Communicate key information, progress, and pain points to both internal staff and external partners
Lead recruitment of community-based staff in collaboration with the People team
Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff

What we offer

compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential
benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture

Fulltime

New

Village Angels Shift Lead

Shift Lead for the Village Angels Team, responsible for leading the established ...

Location

United Kingdom , Manchester; Liverpool

Salary:

14.52 GBP / Hour

LGBT Foundation

Expiration Date

Until further notice

Requirements

Strong communication skills
Leadership skills
Ability to manage difficult or challenging situations
Understanding of key issues experienced by the LGBTQ+ community
Experience within health care is desirable but not essential

Job Responsibility

Facilitating delivery of shifts
Running each Village Angels shift
Ensuring team is briefed and equipment is in order
Attending police briefings and passing on relevant information
Managing support of service users
Guiding and empowering volunteers
Providing supervision to volunteers
Facilitating debriefs after incidents
Feeding back concerns to Community Safety Team
Opening and locking up the Haven and LGBT Foundation building

What we offer

First aid, safeguarding, and mental health first aid training will be provided

Parttime

New

Manager, Community Behavioral Health

firsthand supports individuals living with SMI (serious mental illness). Our hol...

Location

United States , Vancouver

Salary:

Not provided

firsthand

Expiration Date

Until further notice

Requirements

Minimum five years experience in a healthcare-focused business (preferably leading community-based teams)
Minimum of three years of direct supervisory experience (managing certified peer recovery specialists or similar staff with lived experience) - making hiring decisions, managing team member performance, etc.
Experience working in a multidisciplinary setting, leveraging diverse expertise to provide holistic care
Experience in an early-stage startup is strongly preferred
Ability to operate a vehicle, including a driver’s license that is active and in good standing
must be eligible to drive under Company insurance policy

Job Responsibility

Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand’s mission
Be accountable for the success of the Community Team and engage in the coordination activities of community-based team members - Includes direct supervision of community team members
Ensure the seamless execution of firsthand’s operational and strategic plans, including adapting practices as the business evolves
Work with Senior Director, Community Operations to expand firsthand’s local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers
Support the management of individual and team performance to OKRs, effectively coaching community-based staff
Communicate key information, progress, and pain points to both internal staff and external partners
Lead recruitment of community-based staff in collaboration with the People team
Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff
Collaborate across multidisciplinary teams, including clinicians, operations, and support staff, to drive integrated care and improve service delivery

What we offer

compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential
benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture

Fulltime

Community Experience Lead

The Gathering Spot

Location:
United States, Los Angeles

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 12, 2025

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