Community Experience Lead Job at The Gathering Spot (Los Angeles)

Community Experience Lead

We’re seeking an exceptionally warm, service-driven, and community-minded Commun...

Location

United States , Washington DC

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience
Oversee daily front-of-house operations to maintain a streamlined, professional, and welcoming environment
Support team training, scheduling, and performance to uphold service excellence across all club touchpoints

Fulltime

Brand Community Lead

Our client, an innovative consumer brand at the intersection of culture, mobilit...

Location

United States

Salary:

Not provided

80Twenty

Expiration Date

Until further notice

Requirements

Prior experience leading community, events, field marketing, or grassroots cultural initiatives
A naturally charismatic, outgoing, highly extroverted personality—comfortable hosting, speaking, and leading groups
Deep familiarity with culture tied to bikes, outdoor lifestyle, skate/surf, action sports, or similar scenes
Genuine love for riding and hands-on involvement in the lifestyle
Experience managing and moderating online community channels (ideally Discord)
Strong operational and logistical skills
able to plan, coordinate, and execute events end-to-end
Comfortable working irregular hours (evenings/weekends) for events and community gatherings
Able to travel frequently and thrive on the road
Confident, resourceful, proactive, and able to work well under pressure

Job Responsibility

Serve as the primary face of the community—building deep relationships and ensuring every interaction reflects the brand’s values
Lead, host, and manage ride-outs, events, community meetups, and activations across various cities
Create an ongoing calendar of community activities, trips, and grassroots initiatives
Oversee digital community spaces (Discord, forums, groups) to keep conversations active, positive, and aligned with the brand’s vibe
Identify new event opportunities, evaluate their fit, and manage logistics from planning through post-event wrap-up
Maintain strong presence within local and national culture scenes (bikes, skate, surf, music, adventure sports)
Build genuine relationships across all walks of life—no ego, no classism, inclusive of everyone from casual riders to die-hard enthusiasts
Operate with a high degree of independence
handle rapid decision-making and fast-changing needs
Collaborate with internal teams to support larger brand goals and take work off leadership’s plate

Community Experiences Manager

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , San Francisco; New York

Salary:

122000.00 - 260000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

5+ years of experience in community engagement, marketing, or related fields
Proven experience running community programs at scale (e.g., hackathons, awards, ambassador/advocacy programs)
Strong operations and program management background—you know how to build frameworks that scale
Excellent cross-functional collaboration skills with marketing, product, events, and brand teams
A strategic mentality with a hands-on approach
you’re comfortable switching between high-level planning and detailed execution
A passion for community building and a track record of creating engaging, meaningful experiences

Job Responsibility

Design and lead hackathon and contest programs that drive product adoption and community engagement
Own and scale an advocacy program to empower and enable passionate users to champion Figma
Develop recognition and awards programs that spotlight community contributions and celebrate innovation
Partner cross-functionally with product marketing, developer marketing, brand, events, and the broader community team to integrate community programs into key launches and moments
Define, track, and report success metrics across growth, retention, advocacy, and adoption

What we offer

equity to employees
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Community Regional Lead

The Airbnb Community team is looking for an experienced Community Engagement Lea...

Location

Singapore , Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

Strong leader with 12+ years of related work experience, particularly in Community Building, Consulting, Strategy, Innovation, General Management, or Operations
Strong relationship and collaboration skills with a proven preference to motivate through influence and connection
Creative problem solver. Able to identify real obstacles and viable solutions
Ability to lead teams directly & indirectly including via matrix and dotted line environments
Experience leading innovation from ideation to implementation and scale
Track record of leading large scale, high impact, cross-functional efforts and drive projects from ideation to strategy and implementation at the Executive level
Prior experience process management - Experience with designing, implementing, and improving effective and efficient work processes
Demonstrated ability to manage multiple work streams and deliverables in a matrixed organization structure
Deep connection to Airbnb’s mission and passion for creating Connection and Belonging
Strong analytical, data, and troubleshooting skills

Job Responsibility

Regional Leadership & Engagement: Partner closely with Country Managers, Regional Directors, Policy & Comms Managers to understand priorities, trends, risks and opportunities within the region. Influence and motivate a team of Community Managers to unlock the power of Community driven programs
Regional Expertise & Innovation: Create a culture of innovation and experimentation to develop pilots to unlock value across Host Growth, Engagement and Impact which includes policy and business outcomes
Lead key meetings, forums, OKR management
ensure Community is incorporated into key initiatives in the region through development, tracking, reporting of community metrics
Develop, refine, and report on regional community KPIs
Identify and escalate reporting issues, gaps in processes, performance issues, and drive timely resolution
Lead and maintain Regional Community Operating System and Regional Community strategy between Regional Leadership (Global Markets, Policy, Supply, Marketing) and Central Community
Lead, develop, and support team of Community Engagement Managers in region
Own and drive community health and impact in the region
Deep understanding and representation of regional and host needs and nuances in global programs across Community

Creative Brand, Community & Growth Lead

We are hiring a Creative Brand, Community & Growth Lead as our first in-house ma...

Location

United States , Watertown

Salary:

120000.00 - 160000.00 USD / Year

Tutor Intelligence

Expiration Date

Until further notice

Requirements

3 or more years of experience in marketing, brand, creative production, community building, or related roles in fast-paced startups
Demonstrated ability to create and execute compelling narratives, campaigns, events, or product launches
Strong visual and creative instincts with the ability to direct aesthetic and storytelling choices
Comfortable working across brand, community, and growth functions with a hands-on approach
Experience collaborating directly with founders, product teams, and sales leaders
Strong writing and communication skills across formats such as web, social, press, and long-form content
Track record of producing high-quality work with limited resources and shifting priorities
Experience managing agencies, contractors, and creative vendors
Ability to thrive in ambiguous, high-velocity environments and take projects from concept to execution

Job Responsibility

Develop and own Tutor’s core narrative, visual identity, messaging, and overall creative direction
Plan and execute company and product launches across events, PR, digital channels, and community touchpoints
Create and lead high-impact brand initiatives that elevate Tutor’s presence in the industry
Build and grow community engagement across customers, partners, and supporters
Experiment with growth channels and lightweight campaigns that drive awareness and qualified interest
Partner with leadership to connect brand, community, and growth efforts with company goals
Collaborate with product, engineering, and sales to shape stories, demos, and go-to-market moments
Hire and manage agencies or contractors for creative production, events, paid media, and PR when needed
Maintain a consistent and authentic public presence through social, content, and external communications

What we offer

generous equity
fully covered health + dental
unlimited PTO

Fulltime

Senior Design Experience Lead

Barbaricum is seeking a Senior Design Experience Lead (SDEL) to serve as the Gov...

Location

United States , Washington, DC

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Top Secret / SCI clearance
Minimum 5 years’ experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for government or large-scale enterprise systems
Minimum 5 years’ experience with human-centered design, analysis of user feedback and behavioral data, and/or creative / brand strategy
Minimum 3 years’ experience providing design vision and innovation strategies to senior leadership, PMs, and product owners
Minimum 3 years’ experience applying modern design practices and accessibility standards (Section 508 / WCAG) and managing UI/UX testing, journey mapping, and iterative design in agile environments

Job Responsibility

Serve as the program’s principal design thought partner and customer-experience strategist
Bridge design, operations, and technology teams to align customer needs with IT, Cybersecurity, and Data initiatives
Lead strategic design and innovation initiatives for enterprise systems and government programs
Guide human-centered design processes, creative direction, and brand strategy to improve user experiences
Analyze user feedback and behavioral data to identify design and service improvements
Provide design vision and innovation strategies to senior leadership, program managers, and product owners that align with organizational objectives
Apply modern design and accessibility standards (e.g., Section 508 / WCAG) to ensure inclusive, user-friendly experiences
Oversee UI/UX testing, evaluation, and optimization in agile website and application development environments
Develop UX strategies incorporating journey mapping, usability testing, and iterative design
Support enterprise-level initiatives, including mobile and web platforms, to enhance the delivery of services and information to the military community

Community Support BizOps Lead

We are looking for a Sr. BizOps Lead to be part of our global CS Business Operat...

Location

Ireland , Dublin

Salary:

98000.00 - 122000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years experience in business operations or operations management roles, preferably supporting large scale organizations that are global in nature with a proven track record of leading/driving results
Operations, Management Consulting or Financial/analytics background preferred
Must have deep functional domain expertise and knowledge in contact center operations and best practices
Understanding of contracts and commercial frameworks is a plus
Experience with process design and optimization, strategic operations and customer support strategies
Works effectively in a global fast-paced environment with the ability to solve problems while managing multiple priorities
Strong analytical and problem-solving skills with a proven track record for using data to develop and implement strategic initiatives and drive key business decisions
Experience using SQL, Python and/or Tableau is required
Is able to anticipate business and industry issues as a basis for recommending large scale product, process or service improvements
Excellent stakeholder management skills with the ability to influence at all levels

Job Responsibility

Oversee the business operations of the global contact center, ensuring that it meets the business performance standards and targets
Develop and drive the business performance management system across the CS organization
Build and foster a robust, transparent and cooperative synergy across departments by aligning contact center goals and initiatives with broader organizational objectives
Monitor key business performance indicators (KPIs) and work with the cross functional teams to develop actions plans based on data-driven analysis to optimize business performance
Partner with CS analytics to design the right operational dashboards
Serve as the primary liaison with finance for all matters pertaining to the CS operational fiscal plan budget
Drive the annual business planning process and work with finance to build the operating budget
Build the process for driving the overall Operational Efficiencies targets
Drive all ROI, budget management in partnership with Finance, roadmaps, LT planning needs for the CS organization
Own budget and spend policy operations, developing strategies for spend allocation and operationalizing the achievement of targets set by Finance

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Community Engagement Manager

The Airbnb Community team is looking for an experienced Community Engagement pro...

Location

Italy , Milan

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in Community Management or Consulting, Strategy, Innovation, Operations, Project Management
Strong strategic project management skills with experience leading programs and processes
Ability to approach Community through a strategic business lens and align Community goals with business goals
Entrepreneurial, solution oriented, growth mindset
Highly autonomous and self-driven
Strong verbal communication and interpersonal skills
Effective cross functional partner with ability to influence through persuasion, negotiation, and consensus building
Passion for Airbnb, our Hosts, and the mission of the company
Fluent in Italian and English. Excellent written and oral communication skills
Based in Milan (strong preference)

Job Responsibility

Act as the primary bridge between the local Airbnb team and the Host Community, coordinating and prioritizing cross functional activities that entail community action across the territory
Lead Community growth, engagement and impact projects and initiatives from planning to delivery
Develop and execute local Community Programs with clear communication, efficient resource usage, and a deep focus on overall project execution
Collaborate across functions to drive meaningful impact within Airbnb and its Host Community
Coordinate the activities of 2 team members on an interim basis
Develop and test new methods for growing our host communities across Italy
Identify new approaches to recruit, onboard and manage new community leaders
Design effective initiatives and content strategies to drive Host engagement in Community programs and foster conversation
Support global Community Engagement Programming and evolve for local language and needs
Organize and lead effective Community events, both online and in-person

Community Experience Lead

The Gathering Spot

Location:
United States , Los Angeles

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 12, 2025

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Location:United States , Los Angeles

Category:Hospitality and Tourism

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 12, 2025

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