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Community Executive

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JLL

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Location:
India , Bengaluru

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.

Job Responsibility:

  • Reception and Welcoming: Greet visitors, tenants, and employees with a friendly and professional demeanor
  • Visitor Management: Greet visitors, assist them with registration/way finding
  • Notify relevant staff of visitor arrivals and handle security protocols
  • Information Dissemination: Provide accurate and up-to-date information about the organization's services, products, and policies
  • Assist visitors with general queries and direct them to the relevant resources
  • Administrative Support: Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events
  • Handle incoming and outgoing mail and packages
  • Facilities Management: Monitor and maintain the cleanliness and organization of the front desk area
  • Report any maintenance or security issues promptly
  • Communication: Communicate effectively with colleagues and management regarding any relevant issues or updates
  • Problem-Solving: Handle complaints or difficult situations with diplomacy and tact
  • Escalate issues to the appropriate department when necessary

Requirements:

  • High school diploma or equivalent qualification
  • Additional relevant certifications are a plus
  • Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficient in using office equipment (e.g., phone systems, printers, etc.)
  • Familiarity with MS Office applications (Word, Excel, Outlook)
  • Polite, professional, and customer-focused demeanour
  • Ability to maintain composure under pressure and handle challenging situations with poise
  • Punctual and dependable with a strong sense of responsibility
  • Strong attention to detail and accuracy in handling data and documents
  • Degree / Diploma with relevant educational background
  • Min 2-3 years of work experience

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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