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As a Community Engagement Specialist, you play a key role in integrating IKEA into local communities. You build strong emotional connections with customers and community members, co-create meaningful experiences, and help position IKEA as a trusted, welcoming and sustainable destination that people love to visit again and again.
Job Responsibility:
Lead, implement and continuously develop the community engagement plan for IKEA
Act as a brand ambassador by understanding how the IKEA stores are perceived locally
Build strong relationships with key local communities, interest groups, NGOs, start-ups and local authorities
Collaborate closely with IKEA teams to ensure strong integration
Integrate community and city-level activities into the commercial calendar
Co-create and manage community spaces (online and offline)
Engage community members in sustainability and social responsibility initiatives
Work closely with internal teams and FFPTs to identify local community needs, risks and opportunities
Lead on-ground engagement with individuals, communities, governments and organisations
Drive promotion of events and initiatives across all communication channels
Contribute to additional income streams, co-investment opportunities and partnerships
Requirements:
People-centric professional
Passionate about sustainability, social responsibility and creating positive impact
Enjoy working collaboratively
Natural ability to build relationships and inspire others
Curious about local cultures, customer behaviours and community needs
Comfortable working with multiple stakeholders from local authorities and NGOs to start-ups, partners and internal IKEA teams