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Community Engagement Officer

wesleymission.org.au Logo

Wesley Mission

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Location:
Australia , Beverly Hills

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This active role involves delivering programs and activities that connect tenants to their community, identify opportunities for social outcomes, and support tenant well-being. Opportunity to deliver community engagement and development programs in community housing complexes.

Job Responsibility:

  • Supporting the Team Leader - Community Engagement and working collaboratively with all staff within the Community Housing program
  • Working independently outside the office
  • networking with partners and other agencies
  • planning and participating in community events with tenants and the team
  • Working collaboratively with the Tenancy teams in relation to complex tenant issues
  • Tracking performance against KPIs
  • Ensuring information is recorded in the Housing Management System in a timely and accurate manner
  • Communicating with tenants in relation to engagement activities
  • 6-week check in (surveys of tenants)
  • Responsible for funding, reporting and managing Hoarding and Squalor
  • Providing back up coverage and support for other team roles as advised by Supervisor

Requirements:

  • Demonstrated experience in supporting vulnerable community members with kindness and care, in line with organisation policies and procedures
  • Experience working in tenant management or engagement/ community development roles within the social housing sector or relevant experience in other related sectors
  • Demonstrated knowledge of NDIS and My Aged Care
  • Strong interpersonal and listening skills
  • the ability to build trust with vulnerable community members and respond to their needs
  • Ability to demonstrate initiative
  • flexibility
  • accountability
  • organisational skills
  • independent problem solving
  • attention to detail
  • excellent oral and written communication skills
  • Highly motivated with an ability to work independently and be a team player
  • Demonstrated experience developing and nurturing internal and external stakeholder relationships
  • Personal values align with Wesley Mission Vision and Values
  • Competent knowledge and application of the Microsoft Office environment
  • Satisfactory National Criminal History Check clearance
  • Current unrestricted drivers’ licence and access to a motor vehicle to use for work (kilometre reimbursement will be paid)
  • Senior First Aid Certificate or willingness to obtain
  • Working with Children’s Check
  • NDIS Workers Check

Nice to have:

  • Knowledge of the Residential Tenancies Act 2010 or willingness to learn
  • Experience in community consultation, networking or relationship building
  • Skills in community event planning
  • Experience working in the not-for-profit sector
What we offer:
  • Great learning and development opportunities in a fast-paced team
  • Generous salary packaging opportunities
  • Kilometre reimbursement will be paid for kilometres travelled for work

Additional Information:

Job Posted:
January 31, 2026

Expiration:
February 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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