Community Engagement Officer Job at Randstad (Adelaide)

Community Engagement Officer

Randstad

Location:
Australia , Adelaide

Category:
Public Relations

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is a pivotal role dedicated to ensuring our residents have a clear, trusted, and influential voice in Council decision-making. Sitting within the Executive Services department, you will lead the end-to-end delivery of the Community Engagement program. You won't just be checking boxes; you will be designing innovative participation models that bridge the gap between local government and our diverse community—including those who are historically disengaged or apathetic. Reporting to the Manager of Governance, you will take ownership of major, sensitive, and often controversial engagement projects.

Job Responsibility:

Lead the end-to-end delivery of the Community Engagement program
Designing innovative participation models that bridge the gap between local government and our diverse community
Scheduling and delivering the annual engagement program using best-practice frameworks
Developing creative initiatives to increase participation among CALD communities, youth, and marginalised groups
Analysing qualitative and quantitative community feedback to produce high-level reports and recommendations for Elected Members and Executive leadership
Providing expert advice to operational staff on minor projects and raising awareness of engagement principles across the organisation
Leading community forums, public meetings, and representing the Council at sector networks

Requirements:

Minimum 3 years experience in a dedicated Community Engagement role
Proven experience in the planning, implementation, and evaluation of engagement strategies
Strong public speaking and facilitation skills
A current/valid driver’s license and a Working with Children Check (or willingness to obtain)
Comprehensive understanding of community engagement principles, specifically the IAP2 (International Association of Public Participation) framework
Ability to translate complex legislative or technical information into clear, audience-appropriate content
Proven experience managing business relationships and stakeholder expectations using tact, negotiation, and transparency
Ability to interpret data and sentiment to inform strategic recommendations
Sound understanding of South Australian local government legislation and the role of community consultation

Nice to have:

IAP2 Certificate
Experience with Granicus (Bang the Table) software
Tertiary qualifications in Communications or Project Management

What we offer:

Collaborative working environment where innovation is encouraged
Work directly contributes to the well being and vibrancy of the local community

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 11, 2026

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