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Community Engagement Manager

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Movember

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Location:
United States , Santa Monica

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

75000.00 - 80000.00 USD / Year
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Job Description:

This is an opportunity to build meaningful relationships with supporters while helping deliver a unique fundraising campaign. You’ll play a key role in driving revenue growth, improving supporter experience and leading seasonal campaign teams that help bring Movember to life each year.

Job Responsibility:

  • Manage a portfolio of fundraisers and donors with accountability for revenue growth, retention and supporter engagement
  • Build meaningful relationships with fundraisers, donors and community leaders to increase long-term support
  • Use CRM data, supporter insights and AI-enabled tools to improve fundraising performance and supporter journeys
  • Identify new fundraising opportunities and convert inbound interest into active supporters
  • Lead operational delivery across donation processing, supporter communications and campaign readiness
  • Manage end-to-end remittance and donation reconciliation processes alongside Finance
  • Hire, onboard, train and lead seasonal campaign staff during peak campaign periods
  • Act as the escalation point for complex supporter issues during campaign season
  • Represent Movember at fundraising events and community activations
  • Partner cross-functionally with Marketing, Partnerships, Tech and Impact teams to improve supporter experience and fundraising outcomes

Requirements:

  • A minimum of 3 years’ experience in fundraising, community engagement, revenue generation or fundraising operations at a senior level
  • Experience managing staff, including onboarding, coaching and performance management
  • Proven experience managing fundraising or customer portfolios with revenue or retention accountability
  • Strong experience using CRM systems to manage supporter or customer engagement and track activity
  • Demonstrated ability to grow supporter, customer or client relationships through proactive engagement strategies
  • Experience working with data and insights to improve operational processes, supporter experience or campaign performance
  • Experience managing workflows, resolving issues and improving processes

Nice to have:

  • Experience in fundraising, not-for-profit or purpose-led organisations
  • Experience leading seasonal, temporary or campaign-based teams
  • Experience supporting large-scale campaigns, events or community initiatives
  • Knowledge of supporter stewardship, donor retention or fundraising lifecycle strategies
  • Experience improving operational processes through automation or workflow optimisation
What we offer:
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401k
  • Free Headspace subscription
  • Employee Assistance Program
  • 20 vacation days per year
  • Relaxed dress code
  • Fun and collaborative culture
  • Free breakfast & coffee bar

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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